Userback PTY LTD

Userback is a visual feedback & bug reporting tool for websites

Userback is the ultimate visual feedback and bug reporting tool, empowering product teams to streamline their processes with ease. With the Userback browser extension, developers, designers, and product managers can capture actionable feedback in seconds. Annotate screenshots, record videos, and submit feedback directly from your browser. Effortlessly collaborate by inviting your team and integrating with tools like Jira, Slack, GitHub, and more to boost productivity and deliver better products, faster. ✨ FEATURES + Lightning-Fast Screenshots: Capture full pages, tabs, or selected areas with ease. + Powerful Annotations: Draw, pin comments, and highlight critical issues. + Video Recording: Share your screen and voice with annotations across pages. + Feedback Management: Assign tasks, track progress, and resolve faster. + Inbox Notifications: Centralize all feedback for easy tracking and management. + Detailed Metadata: Automatically capture logs, event tracking, and browser details. + Feedback Widget: Collect user feedback and surveys directly from your website. ✨ KEY BENEFITS + Rich context requires 33% less interactions required to resolve feedback + Reduce bug report management time by 42% + Speed time to resolution 10X versus email and spreadsheets + Centralized feedback reduces monthly management across all feedback by over 20% + Create a frictionless feedback submission process for internal testers and clients ✨ WHAT CUSTOMERS SAY + "Awesome tool to gather customer feedback and bugs" - Kaushal, Founder + "Elegant, simple, and great value for money" - JP, Product Manager + "Love it, use it every day" - Daniel, Web Developer Join over 20,000 software teams who trust Userback to help them build better products with fast, actionable user feedback. Start free at www.userback.io