Support: Zoho CRM for Gmail
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Zoho CRM for Gmail

72 ratings

ExtensionTools30,000 users

67 support issues

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Mar 27, 2024

The ZOHO plug in for Gmail in Chrome

It doesn't work properly ...
And it is very distrubing ... when passing over a contact, the ZOHO CRM box opens up in a way that one can't see the original data and that makes access to the record in Gmail difficult.
It is a display issue!

Sandra Bornn

Feb 15, 2024

Can not authenticate the extension

Can not access this critical extension to make ZOHO and gmail integration

Avigdor Grunwald

Nov 1, 2023

just not working.

I'm recently having a problem as the Zoho Chrome plugin for Gmail is just not working. I tried deleting and reconnecting the plugin a couple of times but it did not resolve the issue.

Sachith Costa

Oct 19, 2023

Developer of this extension

Hi, is this extension developed from Zoho Corp?

Robin Gambhir

Aug 24, 2023

Won't Authenticate in Ulaa

I'm trying to use the plugin but it won't authenticate in Zoho's own browser, Ulaa. 🤯

Laura C

Mar 30, 2023

The fields that are showing have changed when creating a lead or contact

In the near past whenever I used the extension to create a Contact or Lead from an email, there were dozens of fields that showed up to fill out. They pre-populated what it pulled from the email and I could fill in the others. Now I only have access to 7 fields and I am wondering why and/or how to change it back? I don't seem to be able to have access to them, until I save it to the CRM and then have to go find it and edit it.


Mar 16, 2023

Doesn't work in Edge

Hello, is it intended that the addon doesn't work in Microsoft Edge?
I've been using it in Chrome for a while, it working nicely to add new potentials right from gmail. However, in Edge the Zoho button doesn't appear in gmail and I can't add potentials.
Is there a way to fix that? Or is this impossible as the account used with the browser is (naturally) my microsoft account...not my google account?

Nuri Divas

Sep 21, 2022

Customization not available?

I wanted to know if we can modify the extension so that we can see those fields that we NEED when adding a new contact through the side bar?
Or could it at least show the options we've already set in our Quick Create option?
If this is unclear, I'm happy to send screenshots or meet with you to show you what I'm referring to.

Daniel Frech

Mar 17, 2022

Zoho CRM for Gmail does not work

Installed it and is stuck at:
Please wait while we work our magic...

Guus Meulendijks

Feb 1, 2021

CRM chrome extension stuck on please wait while we work our magic

It worked perfectly until today....
it;s installed on Brave Browser and I allowed google log ins....

Pls help

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