4.3 out of 5

6 ratings

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Brandee WinsteadFeb 5, 2024

This extension no longer seems to work. Alternatively, more details should be provided for labelling the mapping as nowhere does it list required formatting.

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Nevin GeorgeDeveloperFeb 5, 2024

Hi Brandee, Thanks for your review. Could I get more details on the version of your browser as well as issues affecting it not working? There is no 'formatting' for the mapping as it's dependent on the individual priority names you have given in the zendesk site. Happy to provide additional help if required

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Charity PontonJun 1, 2023

I have been needing something like this for a while. My queue is much easier to navigate now

1 person found this review to be helpful
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Jeanny BelamideSep 8, 2022

This is really good to use, however after the latest update on Chrome 105, it is not working anymore. Please make it work again, it is really helpful while using Zendesk for tickets.

2 out of 2 found this helpful
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Alexandre HurbeAug 28, 2020

Super convenient extension! Love how many options there are in terms of customising it. Seriously recommend it if you use Zendesk.

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Aidan KellyAug 28, 2020

Zendesk missed out on adding this feature. should buy this from NevinGeorge. love the colour categorisation. Thanks for this

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David LouwAug 26, 2020

This is an amazing extension. Categories can be set to be different colours that could mean urgent items or if you want a cleaner look from the default white background in your ticket queue this is the extension to use. More changes are coming. Cannot wait! Thank you for this extension!

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