Zest - The Zendesk Colour Coder
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Overview

Colour code Zendesk tickets to help visualize and organise your workflow. Developed by Nevin George

New (experimental) feature: Change background for internal notes! You can now change the colour of internal notes to any colour of your choosing! What is Zest? To put it simply, it’s an easy way to organise your Zendesk tickets! Zest will allow you to customize your ticket view by allowing you to personally colour code your tickets. Not only by the standard priority (low-high), but by any field/category. How do you use Zest? Simply click the icon on the top right of your chrome browser, type in the category you want coloured, choose a colour and click add. Refresh your Zendesk page to see the changes take effect. Changing the colour of a category is easy too, just click on the colour next to the category name, change it and refresh the Zendesk page. How does Zest work? It changes the styling of the page to add a background to each row to the colour that you choose. It does not modify the functionality of the site. Got more questions? Feel free to contact me for any questions or concerns for yourself or for your business. Enjoy using Zest? Please consider leaving a rating on the extension so it can reach out to more people. Also consider supporting me via paypal.me/NevGZCC

4.3 out of 56 ratings

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Brandee WinsteadFeb 5, 2024

This extension no longer seems to work. Alternatively, more details should be provided for labelling the mapping as nowhere does it list required formatting.

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Nevin GeorgeDeveloperFeb 5, 2024

Hi Brandee, Thanks for your review. Could I get more details on the version of your browser as well as issues affecting it not working? There is no 'formatting' for the mapping as it's dependent on the individual priority names you have given in the zendesk site. Happy to provide additional help if required

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Charity PontonJun 1, 2023

I have been needing something like this for a while. My queue is much easier to navigate now

1 person found this review to be helpful
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Jeanny BelamideSep 8, 2022

This is really good to use, however after the latest update on Chrome 105, it is not working anymore. Please make it work again, it is really helpful while using Zendesk for tickets.

2 out of 2 found this helpful

Details

  • Version
    1.3
  • Updated
    July 14, 2023
  • Offered by
    NevinGeorge
  • Size
    98.93KiB
  • Languages
    English
  • Developer
    Email
    nevin440@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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