30 support issues
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John Anderson
Sep 8, 2023
Chrome extension has stopped working
Since September 6th the chrome extension has stopped working. This includes:
- No showing subtasks to epics
- Highlighting what epic tasks are attached to
We've opened up support tasks on freshdesk with zenhub but haven't received a response from them.
Mykhailo Lopandia
Sep 7, 2023
Extension doesn't work for a few days
In any opened issue on github:
```
main.js:6794 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'repository')
```
Zenhub dashboard on github works fine btw
Khandar William
Sep 6, 2023
No Longer working since 6 sept 2023
It's no longer working since 6 sept 2023
This is not the first time this has happened
Gabriel L
Sep 6, 2023
Sep 05/2023 version broke Zenhub data on Github issues
With the latest version, if a Github issue is accessed on github.com, zenhub data is missing (Pipeline, Score, Epic, etc.)
Please fix or revert!
Justin Sternberg
Dec 13, 2022
Latest build has issues with some epics
Epic view does not show the listing of issues like it used to and there are some JS errors: https://a.supportally.com/i/TucnFU
Nick De Villiers
Sep 8, 2022
Extension hangs forever on sign in
For some reason I'm not able to sign in to the extension - If I click the "Sign in now to use ZenHub" link when on a GitHub page, or if I click the extension in the toolbar and click "Sign in", both of them will just hang on "Signing in...".
Already tried removing and re-adding it, using a fresh chrome profile with no other extensions
Peter Hirschmann
Apr 1, 2022
Pipeline is missing for issues in their own tab.
Basically the pipeline does not appear in the my issues when they are in their own tab, which I prefer. I had a picture but I can't paste it here. Basically there is nothing above Assignees when it should list the pipeline.
Emily Carey
Apr 1, 2022
Broken since last release (today)
None of the UI is showing on individual issues, PRs or on the list pages for issues or PRs either. I thought it was just me, but now my whole team are reporting problems.
Lucas Thom
Mar 18, 2022
Extension is not working
The extension stoped working yesterday...
vendor.js:2 Possibly unhandled TypeError: Cannot read properties of null (reading 'parentElement')
at Object.detachRepoContent (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:1039:33137)
at G.r.detachRepoContent (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:4258:40870)
at G.r._attachZenHubPage (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:4258:40377)
at G.r._openUI (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:4258:40331)
at G.r._open (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:4258:40071)
at chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/main.js:4258:39994
at s (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:86476)
at N._callHandler (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:55667)
at N._settlePromiseFromHandler (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:55808)
at N._settlePromiseAt (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:58062)
at N._settlePromises (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:60281)
at c._consumeFunctionBuffer (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:27629)
at consumeFunctionBuffer (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:27082)
at MutationObserver.<anonymous> (chrome-extension://ogcgkffhplmphkaahpmffcafajaocjbd/js/built/vendor.js:2:78400)
Jeff Lowe
Mar 18, 2022
ZenHub board not loading correctly
The zenhub board link leading to https://github.com/<org>/<repo>/issues/#workspaces/<workspace name>/board is not loading properly. The list of repo issues appears first, then at very bottom of page the board header is seen but with no issues listed.