4.1 out of 5
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Peirce LorenzSep 12, 2024
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Not working. Great idea though!
Andre PlutarcoMay 18, 2023
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It was ok, worked for 3 months and now, it doesn't work anymore. It`s a pity, because it really helped.
Florian v. RooijAug 2, 2022
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No longer works with the new ZD layout It only works when creating a new ticket, not when replying to existing ones.
Blu-eye GeekFeb 24, 2022
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I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688
Tyler WilliamsAug 4, 2021
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Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.)
Mary Elizabeth OttApr 28, 2021
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It's working again!
Jan UrbanNov 17, 2020
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The app just got updated and we love it! Keep up the good work - makes working with Zendesk much more smooth and faster.
Daniel McGlinchySep 24, 2020
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Still not working for some reason. Just stopped at the beginning of August. Really liked it. It was very helpful back when it worked. Update: (September 29) Seems to be working again and I could not be happier!!! September 30 - It stopped working again. Got one evening out of it.
Emma LöfströmSep 10, 2020
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would be awesome, however it is not working.
Barra SeckaAug 26, 2020
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It saves a great deal of time now having to select from the drop down list. However, it has not been working for the past weeks. Please look into this.