Item logo image for Zendesk SMS & 2FA Helper

Zendesk SMS & 2FA Helper

ExtensionWorkflow & Planning7 users
Item media 1 (screenshot) for Zendesk SMS & 2FA Helper

Overview

Starts SMS and 2FA verification flows from Zendesk tickets and assists in BQT, Control Panel, and Twilio.

Zendesk SMS & 2FA Helper unterstützt interne Support-Workflows in Zendesk. Die Erweiterung erkennt passende SMS-Verifizierungs- und 2FA-Reset-Tickets, liest die relevante Telefonnummer aus dem Ticket, öffnet das passende Backoffice Query Tool für tutti oder anibis und unterstützt danach die weiteren internen Prüfschritte. Funktionen: - Start Button in passenden Zendesk-Tickets - Automatisches Öffnen des richtigen BQT-Links je nach Marke - Open in CP Buttons für gefundene Accounts - SMS Flow: neuesten Account erkennen und E-Mail-Adresse kopieren - 2FA Flow: Account im Control Panel öffnen und Reset Button nur markieren, wenn Caller Phone und Verification Phone Number übereinstimmen - Twilio Fraud Logs öffnen und Telefonnummer ins Suchfeld einfügen

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Details

  • Version
    2.0.5
  • Updated
    June 22, 2026
  • Size
    17.96KiB
  • Languages
    English
  • Developer
    Email
    larissa.hegglin@swissmarketplace.group
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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