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ZenDesk Refresher

4.3(

21 ratings

)
ExtensionWorkflow & Planning8,000 users

4.3 out of 5

21 ratings

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Andrew BlanchetteOct 11, 2024

Works great!

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Mohammed BillaluddinSep 17, 2024

A notification/sound when receiving new tickets & stop functionality would add more value to it.

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Daniel BernensSep 11, 2024

The idea of this extension is great, but in execution it does not behave reliably. For me personally, it works but every time I reopen Chrome the refresh interval resets to 10 seconds. For other people in my organization, reopening Chrome stops it from working entirely until the user opens it and clicks Save again. It would be great if the developer(s) could update the app. Once it's working consistently I think it will be very helpful!

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Rob JoeApr 11, 2024

I have the same issue worked great for a long time but now it does what it wants to do. I did find a work around but you have to do it once a day change the refresh time and it works all day fine.

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The MacDaddyJul 31, 2023

This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this func... Show more

1 person found this review to be helpful
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Dries RoggemanJul 19, 2023

Works but only seems to run when the window is active (running it in Edge)

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Dayne TaittApr 20, 2023

Loved it and used it until it stopped working about a week or two ago.

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Simon HarrisMar 14, 2023

I liked it, BUT I encountered an issue when replying on a ticket and adding a CC. The CC box where I type the end-users email address kept disappearing. As soon as I disabled this extension, it behaved correctly.

1 person found this review to be helpful
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Micheal YoungMar 9, 2023

It works beautifully.

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Mike KurtzFeb 7, 2023

Works great except changes to the refresh rate are not saved permanently...resorts back to 10 second default at least once an hour.

2 out of 2 found this helpful
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