ZenDesk Refresher

4.3(

21 ratings

)

ExtensionWorkflow & Planning8,000 users

Overview

Automatically refreshes the ZenDesk Ticket Counts for the different views

Upon installation, this extension will check if the site visited is a ZenDesk support domain. Once it detects you have, it will inject a script to refresh the ticket count automatically so that you know when a customer has responded or created a new ticket. You can change the amount of time between refreshes by clicking the extension icon. This extension is open source and no data is collected. Select "Website" to the right to view the code. Update 0.1.4 changes: - Fixed issue with interference with CC - Removed history permission and replaced with webNavigation permission

4.3 out of 5
21 ratings
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Andrew Blanchette
Oct 11, 2024

Works great!

Mohammed Billaluddin
Sep 17, 2024

A notification/sound when receiving new tickets & stop functionality would add more value to it.

Daniel Bernens
Sep 11, 2024

The idea of this extension is great, but in execution it does not behave reliably. For me personally, it works but every time I reopen Chrome the refresh interval resets to 10 seconds. For other people in my organization, reopening Chrome stops it from working entirely until the user opens it and clicks Save again. It would be great if the developer(s) could update the app. Once it's working consistently I think it will be very helpful!

Details

Version
0.1.4
Updated
July 21, 2023
Flag concern
Offered by
booleanbean
Size
39.64KiB
Languages
English
Developer
Email
booleanbeans@gmail.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site