ZenDesk Refresher
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Overview

Automatically refreshes the ZenDesk Ticket Counts for the different views

Upon installation, this extension will check if the site visited is a ZenDesk support domain. Once it detects you have, it will inject a script to refresh the ticket count automatically so that you know when a customer has responded or created a new ticket. You can change the amount of time between refreshes by clicking the extension icon. This extension is open source and no data is collected. Select "Website" to the right to view the code. Update 0.1.4 changes: - Fixed issue with interference with CC - Removed history permission and replaced with webNavigation permission

4.5 out of 517 ratings

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Rob JoeApr 11, 2024

I have the same issue worked great for a long time but now it does what it wants to do. I did find a work around but you have to do it once a day change the refresh time and it works all day fine.

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The MacDaddyJul 31, 2023

This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this func... Show more

1 person found this review to be helpful
Replier's profile picture

Scott MaxwellDeveloperAug 1, 2023

Thanks for your review. I will do my best to replicate what you have described, but I have no issues in my experience. It might be worth removing the chrome extension and re-adding it to see if that helps.

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Dries RoggemanJul 19, 2023

Works but only seems to run when the window is active (running it in Edge)

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Scott MaxwellDeveloperJul 21, 2023

Thanks for reporting this. I'm unable to replicate the same problem within Edge. I did recently make quite a few changes. Can you please let me know if you still see the issue?

Details

  • Version
    0.1.4
  • Updated
    July 21, 2023
  • Offered by
    booleanbean
  • Size
    39.64KiB
  • Languages
    English
  • Developer
    Email
    booleanbeans@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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