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Zendesk QA

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Overview

Give feedback on your customer support conversations.

Go beyond conventional QA with Zendesk QA – the AI-powered quality assurance solution that helps companies automate QA operations and solidify customer relationships through excellent CX. Use our Chrome extension to securely give feedback on your customer support interactions anywhere – in your help desk, on social channels, or wherever else they may happen. Run an effective QA process, coach agents, and boost customer retention.

4.5 out of 56 ratings

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Michael DirvenSep 7, 2024

Good when it works. It does that about half of the time.

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Andreas J. VirkusFeb 26, 2024

Very customizable with the dragging/resizing of the popup and works with our multiple different systems seamlessly! Allows us to stay within our helpdesk and not hop between tabs.

3 out of 4 found this helpful
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Henri RaadiJul 26, 2023

Works well with our setup

1 person found this review to be unhelpful

Details

  • Version
    2.3.2
  • Updated
    September 10, 2024
  • Offered by
    Zendesk QA
  • Size
    493KiB
  • Languages
    English (United States)
  • Developer
    Qualitista OÜ
    Vana-Lõuna 39 Office #11 Tallinn 10135 EE
    Email
    tools@klausapp.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Zendesk QA has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Zendesk QA handles the following:

Web history

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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