Zendesk Prioritizer
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Overview

Provides more advanced sorting of Zendesk tickets

A Chrome extension that lists a view's tickets in prioritized order. Key features: * Indicates which tickets have received a public response today * Easily star high-touch tickets * Customizable multi-attribute sorting of Zendesk tickets. Default order: 1. Starred/unstarred 2. Automation/user status change 3. Answered/unanswered 4. Priority 5. Time since last public response Updates: * 0.0.4.3 * Better ticket description handling * Small fix for Options page buttons * 0.0.4.2: * Customizable sort order * Sort by automatic/user status change

5 out of 56 ratings

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A Chrome Web Store userMar 18, 2019

Great extension. Would love if had label/tag support so that you can easily keep track of the progres on the tickets.

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Lauren TindalJan 22, 2015

Awesome! Clean, easy to read UI, perfect to make ZD more manageable.

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Moana EvansJan 13, 2015

Awesome app, super helpful :)

Details

  • Version
    0.0.4.3
  • Updated
    April 22, 2015
  • Offered by
    Peter B
  • Size
    829KiB
  • Languages
    English (United States)
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.

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