Zendesk File Renamer

Overview

Automatically rename downloaded files from Zendesk tickets to include the ticket number for better organization.

Zendesk File Renamer automatically prefixes downloaded files with the ticket number, helping support engineers organize logs, attachments, and artifacts without manual renaming. BEFORE: debug.log, attachment.pdf, screenshot.png AFTER: ZD-123456_debug.log, ZD-123456_attachment.pdf, ZD-123456_screenshot.png HOW IT WORKS • Navigate to any Zendesk ticket • Download attachments as usual • Files are automatically renamed with the ticket number FEATURES • Automatic renaming - no extra clicks required • Multiple format options - choose ZD-{ticket}_, [{ticket}], or {ticket}- • Works with multiple tabs - each download gets the correct ticket number • Toggle on/off - easily disable when not needed • Zero configuration - works out of the box PRIVACY • No data collection • No external servers • All processing happens locally in your browser • Open source: https://github.com/bealmot/zendesk-file-renamer PERFECT FOR • Support engineers managing multiple tickets • Teams that need to organize customer logs • Anyone tired of manually renaming Zendesk downloads Save time. Stay organized. Download and forget about renaming.

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Details

Version
1.0.0
Updated
January 17, 2026
Flag concern
Offered by
Andrew Sapp
Size
24.87KiB
Languages
English
Developer
Email
andrewsapp@gmail.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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