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Zendesk File Renamer

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Overview

Automatically rename downloaded files from Zendesk tickets to include the ticket number for better organization.

Zendesk File Renamer automatically prefixes downloaded files with the ticket number, helping support engineers organize logs, attachments, and artifacts without manual renaming. BEFORE: debug.log, attachment.pdf, screenshot.png AFTER: ZD-123456_debug.log, ZD-123456_attachment.pdf, ZD-123456_screenshot.png HOW IT WORKS • Navigate to any Zendesk ticket • Download attachments as usual • Files are automatically renamed with the ticket number FEATURES • Automatic renaming - no extra clicks required • Multiple format options - choose ZD-{ticket}_, [{ticket}], or {ticket}- • Works with multiple tabs - each download gets the correct ticket number • Toggle on/off - easily disable when not needed • Zero configuration - works out of the box PRIVACY • No data collection • No external servers • All processing happens locally in your browser • Open source: https://github.com/bealmot/zendesk-file-renamer PERFECT FOR • Support engineers managing multiple tickets • Teams that need to organize customer logs • Anyone tired of manually renaming Zendesk downloads Save time. Stay organized. Download and forget about renaming.

Details

  • Version
    1.0.0
  • Updated
    January 17, 2026
  • Offered by
    Andrew Sapp
  • Size
    24.87KiB
  • Languages
    English
  • Developer
    Email
    andrewsapp@gmail.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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