3.6 out of 5

22 ratings

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Dan CooleySep 14, 2023

This extension does not work.

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Kyle BennettApr 26, 2023

It was very handy when it was working, but has not been in quite some time. Are there any plans to get it working again?

2 out of 2 found this helpful
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Paul VannesteFeb 20, 2023

Unfortunately the extension does not work anymore :(

2 out of 2 found this helpful
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Scott MaxwellFeb 3, 2023

This Extension used to work well, but it longer does at all. This one was created more recently and works currently: https://chrome.google.com/webstore/detail/zendesk-refresher/kbnadckimgmhcchlnoddmihobfmloocp

2 out of 2 found this helpful
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Chris WisialowskiJan 9, 2023

Was working great , but suddenly my whole team reports this extension failing. Sad when you get used to using it for your workflow.

6 out of 6 found this helpful
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TravisMay 26, 2022

Any updates on this?

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Daniel CmilFeb 17, 2022

I enjoy this extension but in the past 2 weeks it does not seem to be working anymore. Is there a new update?

4 out of 4 found this helpful
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Sean SmithApr 21, 2021

This extension is not currently working.

2 out of 2 found this helpful
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Arielle Faye-FouldsApr 14, 2021

Does not always work. I have to reinstall this extension regularly or it just wont' work. I hit refresh on Zendesk manually and I have a TON of messages that are not auto-populated. It used to work great but in the past week its really crapped out.

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Jill Sigrid A. YumangApr 12, 2021

Help. Ever since early April of 2021, this extension is loading slowly and not as fast as it should be, making me see my new tickets late and sometimes the tickets are almost breached. *Sometimes* it goes back to normal and refreshes itself quickly like it should be but almost everyday I have to manually reload ZD because this keeps happening. Please fix this. This is essential for my work.

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