9 support issues
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- Questions
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- Problems
ryan allaer
Nov 4, 2022
Capturing captions?
Is there anyway to include captions in the screenshot? Right now captions are not saved in the screenshot even though they are turned on and present on the video.
jim claybourn
Oct 22, 2022
directory?
Where is the screenshot file saved?
Romeo Crow
Jul 22, 2022
File size too big for YouTube thumbnail - suggest shrinking it
Hey. Like the extension, especially as it adds the file name of the page it was taken from.
However, one of the main users (for me and, I imagine, a lot of other users) is to capture a new thumbnail from the video to use as the YT thumbnail.
The problem is, YT has a file limit of 2MB for the thumbnail uploads, and your tool always saves at about 2.5MB.
This means I either need to resize your download or (as I'm doing) use a different screenshot tool entirely.
I suggest you at least have the option to select a default download size/resolution or add better compression so that the file sizes come out at below 2MB each time.
uto sino
May 19, 2022
hi Screenshot is JPG, OK?not PNG.
Screeshot is JPG, OK? not PNG
claudio cipollini
Mar 28, 2022
windows 11 non fa nessuno screenshot
appare la scritta capture ma cliccandoci sopra non succede nulla
OVERR
Oct 27, 2021
when saving a file
The file title is strange when saving. Please update it quickly.
Viktor Liashenko
Oct 18, 2021
Wrong filename
Hi!
I don't know why, but it saves file with wrong name.
Filename like "_ _ _ _ 00-03-05 .png"
And this filename does not depend on the original file name.
Thanks!
cnu cnu
Aug 9, 2020
wow，hope the screenshot image file can be save to a folder location.
the plugin is awsome!
Larry Roberts
Aug 9, 2020
Youtube Screenshot button
Is the youtube screenshot button supposed to pop up automatically on Youtube videos?