Yoroi

Thank you for sharing your thoughts and feedback about Yoroi. We’re glad to hear you’ve found the recent updates helpful and that you prefer using Yoroi over other wallets. Regarding the issue you mentioned, it’s not a bug in Yoroi but rather a compatibility issue with the library version you’re using. Yoroi has updated to the latest protocol version, which includes new formats that older versions of the Cardano Serialization Library (CSL) can’t parse. The error you’re encountering indicates that the CSL library on your page is outdated (pre-12.+). While other wallets may still work temporarily, they too will need updates to support newer protocol formats, and your current setup will stop working with them as well. We’ve already addressed this in detail through your support ticket. The core issue is the outdated CSL version used on your page, and updating to CSL 12.+ is required to resolve this. Keeping libraries up to date is definitely part of the responsibility, but as a courtesy, we’re planning to release an update to make backward compatibility easier during this transition period. That said, updating to the latest library version is essential, as what you’re using right now will stop working soon.

Hello Gemechis, as mentioned in our reply from the support team, the issue originates from MuesliSwap, as they executed this order. Nevertheless, we have reached out to them and are currently awaiting their resolution.

We're sorry to hear the wallet is not loading for you. If you're having any issues with the wallet, please contact our support and provide more details. https://yoroi-wallet.com/#/support

We're sorry to hear your experience hasn't been great. Regarding the Firefox issue, it has been resolved in the latest release. Unfortunately, Firefox can sometimes take longer to approve updates, but the update is now live, and Yoroi should work again. For the transaction error, please contact our support team and provide more details so we can assist you effectively. https://yoroi-wallet.com/#/support

We're aware that some Yoroi Wallet Chrome extension users are seeing a message related to Chrome's upcoming Manifest V3 support. Rest assured, we've already developed a V3 version of the extension, and it's currently in the final stages of testing. Stay tuned for updates, and thank you for your patience! EDIT: Could you please let us know if you're still experiencing any issues?

We're truly sorry to hear about your experience and understand how frustrating it is to lose ADA but we want to assure you that security is a priority for Yoroi. Private keys and recovery phrases are never stored on our servers, and any unauthorized access typically results from compromised personal security, not the platform itself. While blockchain transactions are irreversible, we recommend using a hardware wallet for extra protection. If you need further assistance or have more details to share, please contact our support team.

Hello Gabi, As we checked, you received a response from our support team just 4 hours after creating a ticket. Your funds were not lost. As you created a limit order, it will remain open until the specified price is met. This means that the order will only be executed when the market price reaches or exceeds the price you set. The time it takes for your order to be completed depends on the market conditions and whether there is a matching order on the decentralized exchanges (DEXes) that meets your specified price. If you prefer not to wait, consider creating market orders instead. Only confirm them if you accept the price.

Hello Josh, We have verified that there is an existing ticket with our support team regarding this issue. Please respond to our latest message if you still need assistance.

Please submit a ticket with more details via a form on https://yoroi-wallet.com/#/support. Our support team will be happy to help.