Overview
AI call analysis for Autotask — transcribe support calls, suggest ticket fields, and add notes to tickets from a sidebar.
xop.ai brings AI-powered call analysis and ticket assistance directly into Autotask. Open any Autotask ticket and the xop.ai sidebar appears alongside it: • Transcribe support calls and turn them into clean ticket notes • Get suggested ticket fields (status, priority, queue, issue/sub-issue type) • Add notes and time entries to the ticket without leaving Autotask • Notes and time are attributed to the signed-in engineer Setup 1. Install the extension. 2. Click the xop.ai icon and enter your company App URL (e.g. https://yourcompany.xop.ai). 3. Open an Autotask ticket — the sidebar loads automatically. The extension runs only on autotask.net pages. It reads the current ticket and the signed-in Autotask user so the assistant is scoped to the ticket you're working. Requires an active xop.ai subscription. Privacy policy: https://xop.ai/extension-privacy
Details
- Version1.0.1
- UpdatedJuly 21, 2026
- Offered byxop.ai
- Size138KiB
- LanguagesEnglish (United States)
- DeveloperExecutops LLC
9711 Washingtonian Blvd Ste 550 Gaithersburg, MD 20878-5789 USEmail
support@xop.aiPhone
+1 202-525-8159 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
- D-U-N-S123794524
Privacy
xop.ai — Autotask Sidebar has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
xop.ai — Autotask Sidebar handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
