XAD Client for CRM New Version - Chrome Web Store
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XAD Client for CRM New Version

www.cloudpbx.vn
5.0(

1 rating

)
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Overview

XAD Client for CRM New Version

Welcome to XAD Extension XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk) specially designed for Call Center Agent/Contact Center Agent. Using for Windows, Linux and MacOS. How does it work? - Go to the Chrome web store, search for the XAD keyword then add it to your chrome. - Login into XAD Extension with your individual call center account. - Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application. - Click on a phone number and make a call. - Make outgoing calls via the call - All your calls will automatically get logged and recorded in your XAD account. - More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout. ---------------------------------------------------------------------------------------------------- v2.4.0.0 - Upgrade XAD extension system. - Upgrade to the latest version of SocketIO. - Integrate Webpack into the extension. v2.3.02.02 - Update some errors that arise for the calling feature via Zalo. v2.3.02.01 - Add a new feature to allow calling via Zalo. v2.3.01.13 - Update some new features for the Sales Console. v2.3.01.12 - Update call not sending a request to create ticket on FreshDesk. v2.3.01.11 - Fix error when logging in with the same extension number. v2.3.01.10 - Update more options when call ringing, create a case on Salesforce. v2.3.01.09 - Update and fix some issues related to the Ubuntu operating system. v2.3.01.08 - Fix click to call from Case Salesforce add call log to Case. v2.3.01.07 - Update to add automatic call log assignment for FreshSales. v2.3.01.06 - Update more modules for sending messages with Zalo (ZNS) Template. - Fix agent login error with previously configured CRM. - Fix the error of displaying the wrong message that the agent is already logged in. v2.3.01.05 - Update more customer information displayed on CRM Zendesk. - Fixed some bugs not showing call log in CRM FreshSales. v2.3.01.04 - Fixed some bugs related to multi-tab refresh. v2.3.01.03 - Fixed some bugs in modules sms. v2.3.01.02 - Fixed some bugs. v2.3.01.01 - Fixed some interface bugs. v2.2.12.21 - Update more English and Vietnamese languages. v2.2.11.10 - Updated feature to add call log manually when complete calls for FreshSales. - Updated feature when ending a call, automatically returning to the previously opened tab while in another tab. - Update feature on/off Transfer CSAT. v2.2.09.19 - Change get config from the file to the options page. v2.2.06.10 - Update manifest version 2 to manifest version 3. - Change the way to load Jquery and Socket IO in background.service worker. - Update the new interface for the extension.

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Details

  • Version
    2.4.0.0
  • Updated
    February 25, 2024
  • Size
    1.16MiB
  • Languages
    Tiếng Việt
  • Developer
    Website
    Email
    support@cloudpbx.vn
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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