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New Horizons Extension

5.0(

1 rating

)
ExtensionTools86 users
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Item media 3 (screenshot) for New Horizons Extension
Item media 1 (screenshot) for New Horizons Extension
Item media 1 (screenshot) for New Horizons Extension
Item media 2 (screenshot) for New Horizons Extension
Item media 3 (screenshot) for New Horizons Extension

Overview

adds additional functionality for NH workflows

Provides changes and additional functionality for NH company workflows. Alayacare changes: - add additional columns and settings to scheduled visits page - automatically update client authorization balances - filter employee finder in visit offers - run extra checks when creating or modifying visits Genesys changes: - allows finding all interactions involving a phone number by searching ANI - extends interaction transcript page for easier viewing - adds click to dial functionality for TEL links on all sites -notify the user who has possession of an SMS conversation when trying to create one, give user conversation if current agent is offline or consumer is in queue - copies wrap-up note to clipboard after interaction

Details

  • Version
    2.0.14
  • Updated
    September 21, 2026
  • Offered by
    mitcht
  • Size
    26.71KiB
  • Languages
    English (United States)
  • Developer
    Email
    mitcht@nhcares.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

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  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes
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