New Horizons Extension
1 rating
)Overview
adds additional functionality for NH workflows
Provides changes and additional functionality for NH company workflows. Alayacare changes: - add additional columns and settings to scheduled visits page - automatically update client authorization balances - filter employee finder in visit offers - run extra checks when creating or modifying visits Genesys changes: - allows finding all interactions involving a phone number by searching ANI - extends interaction transcript page for easier viewing - adds click to dial functionality for TEL links on all sites -notify the user who has possession of an SMS conversation when trying to create one, give user conversation if current agent is offline or consumer is in queue - copies wrap-up note to clipboard after interaction
5 out of 51 rating
Details
- Version2.0.14
- UpdatedSeptember 21, 2026
- Offered bymitcht
- Size26.71KiB
- LanguagesEnglish (United States)
- Developer
Email
mitcht@nhcares.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes