BEM Remote Support

Let your BEM technician see your browser and, if you allow it, click and type for you. You stay in control and can stop any time.

BEM Remote Support lets a BEM Solutions technician help you with something in your browser, without you installing anything on your computer beyond this extension. HOW IT WORKS 1. You call BEM for help. Your technician sends you a session link. 2. You paste that link into this extension and press Start. 3. You choose which tab to share. Your technician sees that one tab. 4. If you allow it, they can also click and type in that tab to fix the problem for you. 5. You press Stop, or close the tab, and it ends immediately. BUILT FOR CHROMEBOOKS Most remote-support tools need a program installed on Windows or a Mac. On a Chromebook you cannot install one. This extension exists so a Chromebook user can get the same help. WHAT YOU SHARE, AND NOTHING MORE - Only the one tab you pick. Not your other tabs, not your other windows, not your desktop. - Only while the session is running. The extension does nothing before you start a session. - The extension does not read the text of your pages, your passwords, your saved payment details, your cookies or your browsing history. - Nothing is recorded. There is no analytics or advertising code of any kind. YOU ARE IN CONTROL Close the tab or press Stop and the session is over. Remove the extension whenever you like. Session links expire on their own and cannot be reused. This extension is for customers of BEM Solutions LLC and needs a session link from a BEM technician to do anything at all. Privacy policy: https://help.bem.solutions/remote-support-privacy Support: support@bem.solutions