IgniteUps Lead Assist

The customer on your CRM screen, with full history, next steps and NEXUS beside it. Writes the note and puts it back in the CRM.

Everything you know about a customer, and an AI assistant that works it with you — right beside the CRM you already use. Open any customer in your CRM and Lead Assist shows who they are, their whole history with your store, and exactly what to do next. Flip the switch at the top to NEXUS and ask it anything about that customer, your leads or your store. LEAD ASSIST — EVERY CUSTOMER, READY TO WORK • Their full history — every text, email and call, whichever rep or channel it came through • Where they stand — what they asked for, what they were promised, what's done and what isn't • What to do next — a short list, each step marked for the salesperson or the manager • The next text, already drafted — send it in seconds, or take the conversation over from the AI in one click • The CRM note, written for you — posted to your CRM, or typed straight into the CRM box you click • Follow-ups and tasks — scheduled in the CRM with the reason filled in from what the customer said • Follows you — move to the next customer in your CRM and the panel moves with you NEXUS — ASK FOR IT, IT'S DONE • "Tell me about this customer" — NEXUS already knows who's open on your CRM screen • "Brief me" — your day in one answer: who responded, what you missed, appointments set • "Who responded today?" and "Which hand-raisers haven't been contacted yet?" • "Text him back" or "Call her with me" — NEXUS prepares it, you tap to send • "Take this one over" or "Pause the AI on her until Monday" • "Why didn't the AI answer this customer?" — in plain words • "Show me unsold leads from the last 30 days" — then "of those, who has positive equity?" • "What appointments are set for today?" and "Who sold this week?" • "Do we have a white Tahoe in stock?" • "How is my store doing compared with last month?" • "Remind me to call him Thursday at 10" and "What's on my schedule today?" • "Remember that I work Saturdays" — it remembers what you tell it, and your past conversations • "Put that in the CRM" — any answer, typed into the CRM box you pick What NEXUS can do depends on your role and the stores you have access to, and it only ever sees your own dealership's customers. WORKS WITH YOUR CRM VinSolutions, ProMax, eLead, DealerSocket and DriveCentric. Lead Assist sits in Chrome's side panel, so your CRM stays open and full-size next to it. YOUR DATA Lead Assist reads only the customer's phone number, email and record id from your CRM page — never passwords — and only on the CRM sites you allow. It never saves, sends or submits anything in your CRM: anything it types, you check and save yourself. Remove a site any time in Chrome's settings. WHAT YOU NEED An active IgniteUps account. Lead Assist is a companion to the IgniteUps platform — it shows your dealership's own customers, so you connect your browser to your account once, from inside IgniteUps. NEXUS appears for users who have it turned on. Not an IgniteUps customer yet? Visit igniteups.ai.