28 support issues
For additional help, check out the developer's support site.
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Starr Bicho
Oct 1, 2024
Extension not working
What happened to my extension for Chatsonic? I used this almost every day. Now its gone and it only allows me to open the desktop version. I have tried to remove and reinstall it but it is still not working.
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Max R. Schmidt
May 12, 2024
Chatsonic chrome extension does not work
I try to use the writsonic chrome extension but asks me to sign in, but I am already signed in and the chrome app will not recognize it so I can´t use it. It is USELESS as far as I know, for this has been a recurrent problem since last 2023. Shame on you guys, really, to say the least. Stupidity at its height. My email, if you wish to purse a solution is in your files and I will never reccommend you
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tzuning cheng
May 9, 2024
reply button in Gmail is not working
It seems like an issue with the reply button in Gmail. When I tried to click on it, a message popped up prompting you to sign up or login. However, when you clicked on the sign-up option, it redirected you to the new Writesonic website and showed that you had already signed in.
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Alina Gardner
Apr 24, 2024
Chatsonic extension not working in gmail
I tried to click on the reply button as the video tutorial showed. but it popped up a message saying "You are not allowed to use this feature. Please upgrade your plan." Then I paid 15$ to update my plan. However it still shows the same message. I just want to try out this email writing function. With paid plan, it doesn't allowed. Then what plan do I need to buy. I thought this was a free version. Please help me with my issues here.
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Autism & Beyond
Oct 9, 2023
The Sign In button doesn't open anything
I have the extension but when I try to click on the Sign in button from any location the icon appears nothing happens. Nothing opens, just nothing happens. How can I use this extension if it won't let me even sign up to it?!
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Torbjörn Johansson
Sep 20, 2023
Chatsonic Chrome extension is blocking Pipedrive CRM support chat
Hi, When the Chatsonic Chrome extension is active it blocks the Pipedrive support chat popup so it is never seen. This have to be fixed ASAP.
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Niki Jones
Aug 22, 2023
Closing the extension pop up
How do you get rid of the box on the chrome window once you use the extension? There isn't like a close out option?
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Sachi kumari Singh
Aug 7, 2023
Facing issues while using chatsonic
I am facing issue while searching data in chatsonic it is showing no results by stating that You have cross the word limit.Please look into this and provide the solution asap
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JONATHAN CANEDO
Jul 4, 2023
Spanish
I know the tool can summarize, but can we change the interface to spanish?
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Albert M
May 31, 2023
traslation in italian
come faccio a cambiare la lingua delle risposte nelle mail?
grazie
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