19 support issues
For additional help, check out the developer's support site.
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רועי שרון
Jun 16, 2024
The app is not getting synchronised with their vocabulary on the app
When marking specific word as known or need to learn, I I am noticing that many times the marked words are not adding to the collection
Carol Hu
May 27, 2024
the extension is not working
I just installed it for the first time, and it does not work
Аня
Dec 29, 2023
The extension doesn't work, but it worked before
Hello,
I've been using the app and this extension before, and everything worked great. However, now the extension doesn't work, whether I choose to allow it on specific websites or on all. I've also reinstalled and re-logged in a few times
Tuyen Nguyen Thanh Anh
Dec 22, 2023
Extension has stopped working since Dec 22
Extension has stopped working since Dec 22
Necip A.
Dec 20, 2023
Not working
After the 2.2 update, it stopped working.
Harry Hurtado Arango
Dec 4, 2022
Not working
Hi there, I report a bug with Chrome version Versión 108.0.5359.95 on the Windows platform, when I click on the word, the pop-up doesn't show the definition. it's staying waiting to load
Yanlong He
Feb 9, 2022
Not working
not working in chrome 98.0.4758.80 on macos
ali safa sayım
Sep 10, 2021
uzantının çalışmama sorunu
merhaba, uzantı masaüstü bilgisayarımdaki chromeda gayet iyi çalışırken, notebookumda çalışmıyor. eklenti chrromea eklendikten sonra tüm ayarlarını doğru şekilde yapmama rağmen çalışmıyor, sebebi ne olabilir nasıl düzeltebilirim?
Alireza Heidari
May 24, 2021
Overwrite font family in Persian/Farsi websites
When WordUp is active, font family for child elements in Persian/Farsi websites are change to default value.
Ryo Suzuki
May 7, 2021
Word's definition does not appear
(I like WordUp. Thank you developers.)
I can send "Should learn" or "Already knew" message.
But word's definition does not appear.
(Loading image remains displayed endlessly.)
Are there any problems?