4.6 out of 5
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SolomonFeb 8, 2025
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Once subscribed, canceling the subscription is impossible - you will be trapped! While it was useful before the AI boom, Wordtune's services are no longer compatible with the current needs. I used Wordtune for a year in 2023. In 2024, I removed the extension and switched to other more modern extensions that cost a fraction of what Wordtune charges. Despite canceling my subscription (or so I thought) in 2024, I was still charged. When I tried to reach out for support, I couldn't get a respons... Show more
Pilar RevoredoJan 29, 2025
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Wordtune helped me with my work emails and it was good for grammar but now I want to cancel the subscription because I'm using other programs that are more complete. However, I can't find where to cancel my subscription anywhere. They have made it incredibly impossible. They don't show any tab for Subscription, Billing, payment method, etc and obviously no sub-tabs.
Hi Pilar! Your feedback and experience with Wordtune is greatly appreciated. We are happy that Wordtune was able to support you professionally. We aim to provide our customers with the highest quality service, and we would love to hear more about your experience so that we can improve our products accordingly. In line with that, we hope you'll allow us to make things right with you, and help you have a smoother Wordtune experience. Please let us help you by sending us an email (if possible, using the email address associated with your Wordtune account) at: help@wordtune.com or through our Help Center: https://support.wordtune.com/en/ and clicking the Wordtune icon. We look forward to hearing from you!
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PalashJan 25, 2025
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Issue resolved.
Hi Palash! Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your contribution in helping us deliver a better experience for all our users. In line with that, we hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. Please let us help you by sending us an email (if possible, using the email address associated to your Wordtune account) at: help@wordtune.com or through our Help Center: https://support.wordtune.com/en/ and click the Wordtune icon. Our team would gladly look into it. We hope to hear from you soon!
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Harel TussiJan 21, 2025
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Great writing tool assistant + AI capabilities. The paraphrasing is amazing!
Hi Harel! We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your writing tasks and we are glad you are enjoying the AI capabilities, too! All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services. We’re very grateful for customers like you and hope you stick with us for years to come! Happy writing! 💜
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Zelalem MihretNov 29, 2024
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I have been using Wordtune for the past one year while working on my research reports, and it has been an invaluable tool. The contextual alternatives it provides for improving sentences and paragraphs are incredibly helpful, making the writing process much smoother. You could think of it as a reliable companion that simplifies the challenges of writing. Additionally, the customer support is outstanding—quick to respond and highly effective in addressing any issues or inquiries, ensuring a se... Show more
Hi Zelalem! We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your research and we are glad you are enjoying Contextual Suggestions! All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services. We’re very grateful for customers like you and hope you stick with us for years to come! Have a great day!
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Omri AlonNov 27, 2024
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The latest Wordtune update is fantastic, love the new draggable capability! The contextual suggestions are a game-changer, offering suggestions that actually fit the tone and context of my writing. Great work Wordtune team - these improvements make writing so much smoother!
Jenny KayNov 25, 2024
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It’s too simple. I still prefer TinaMind, which is much more powerful.
Hi Jenny! Thanks so much for sharing with us your feedback. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your contribution in helping us deliver a better experience for all our users. We want to give our users the best experience and we'd love to know more on how we can improve our product. With that, please don't hesitate to reach out to us through: help@wordtune.com. We're excited to hear about your thoughts. We look forward to hearing from you!
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حسن طزریNov 7, 2024
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Please help me. I am an Iranian student who used to paraphrase with Word tune. Your program was amazing in helping me convey my meanings. But recently I cannot even "enter" the program. Whenever I try to connect the extension to the website, it does not recognize my email address and gives this message:"something went wrong. Please try again." Other means such as Facebook and Gmail does not work either. It is frustrating, because I am very close to the deadline of my PhD applications, and I ... Show more
saleem SheikhOct 21, 2024
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It is one of the best application that I have used. Ultimate use of AI the literally enhance your creativity and never let you stay out of ideas
Hi Saleem! Thank you for taking the time to leave your positive feedback! We greatly appreciate your kind words and are thrilled to hear that you found Wordtune as the best companion for your writing creativity! Your satisfaction is our top priority, and it is truly rewarding to know that we were able to meet your expectations. Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here. Happy writing!
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Rotem LOct 7, 2024
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Great writing tool assistant + AI capabilities. The paraphrasing is amazing!
Hi Rotem! We really appreciate the time you took to write such great feedback! Thank you for sharing how your find Wordtune a great writing companion, and we are glad you're enjoying your app experience! All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services. We’re very grateful for customers like you and hope you stick with us for years to come! Have a great day!
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