20 support issues
For additional help, check out the developer's support site.
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Heather Soliday
Jun 23, 2022
Wordmark.it will not open
I've paid for the pro version and have had no issues up until now. But today it says "This site cannot be reached". When I try to do a windows network Diagnostic it says " An unexpected error has occurred and the trouble shooting diagnostic will not continue". Any ideas/ I restarted my computer and that did nothing. Thank you, Heather
Michael Mayo
May 16, 2022
Windows 11
I just upgraded to Windows 11. Woodmark worked before with W 10 and now won't work. Have you documented any issues? I reinstalled the extension but no luck. Thanks.
Lea Ann McClung
Nov 19, 2021
how does this work?
I've installed the extension, but I'm not seeing all of my fonts. What is the trick?
Brenda Weidman
Feb 22, 2021
@ Questions
Is there a way to add Wordmark.it to the home page on a PC?
Is there a users manual that we can download to use as a tool?
Thank you for your time!
Brenda Weidman
Bianca Brauer
Jan 13, 2021
ERRO AO CARREGAR AS FONTES INSTALADAS NO MEU PC
Boa tarde, eu utilizo a plataforma de vocês há meses e alguns dias estou tentando usar o site wordmark.it e não carrega todas minhas fontes, já tentei de tudo!
Porém mesmo assinando o PRO não está funcionando, desejo o estorno do valor!
Jenny Malone
Jan 3, 2021
What will happen when Flash ends?
Hi Team,
I have just discovered your awesome extension. I'm wondering what will happen when Flash is no longer supported (very, very soon).
Kelly Patterson-Herndon
Dec 9, 2020
Chrome extension
I have used the website in the past without issue. Today it tells me to add the extension but give me an error and will not load. Can you help?
Ashley Barringer
Nov 19, 2020
Website not syncing to computer
I have been able to use the website in the past, when I had to rebuild my computer, I reinstalled all of my fonts. They show up in the system and on other programs but do not sync with the wordmark.it website anymore. I made sure the chrome extension was installed as well.
Elaine Hamilton
Sep 22, 2020
Can't access site. I paid for the premium access.
I keep receiving the following error when I try to access the site.
This site can’t be reachedwordmark.it’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
Jennifer Morales
Sep 9, 2020
pro account - paypal link broken
trying to pay the 24.00 for pro and it links to paypal as page not found