WAWin · WhatsApp Web Translator & AI Replies

WhatsApp Web translator, AI replies and lightweight CRM. Independent tool, not affiliated with WhatsApp or Meta.

WAWin is a Chrome extension for sales and support teams who talk to customers on WhatsApp Web. Translate messages, get help drafting replies, and keep customer details alongside your conversations—with less switching between tools. ■ Translate messages and replies Read translations within your chats and write replies in a language you’re comfortable with. Preview and edit the translated text before sending. ■ Get help drafting replies In AI Pilot’s Assist mode, click “Draft a reply” to prepare a draft using the conversation and your configured persona and knowledge base. Review the draft and any cited sources, make changes, and decide when to send it. Always check business details such as prices, delivery dates, and customer commitments. If you choose and configure Managed mode, AI can send replies automatically according to your rules. Managed auto-replies require Pro or Team and only work in one-to-one chats, with Chrome and WhatsApp Web open, connected, and WAWin running. ■ Keep customer details handy Organize customer information with notes, shared tags, and follow-up status. Filter chats by tag or reply status, and use follow-up reminders to keep track of what needs to happen next. ■ Spend less time typing the same replies Save and insert quick replies for common questions. Use customer variables to personalize the content, then review and adjust it before sending. ■ Plan your next follow-up Schedule messages for existing one-to-one chats or send broadcasts to selected recipients. These tasks run on your computer, so Chrome and WhatsApp Web must stay open and connected. ■ Sync chats when you need to Where your plan and workspace permissions allow, enable sync for individual conversations and view them in WAWin Console. Attachment syncing has its own setting. ■ Getting started Install WAWin in Chrome on your computer, then sign in or register in the WAWin Console tab that opens. Open WhatsApp Web; if it was already open, refresh the existing tab. If the WAWin menu still asks you to sign in, choose “Sign in with WAWin Console”. For a first try, open “Settings” → “Translation” in the WAWin menu, choose your language under “Read in”, then hover over a received text message in another language and click its translation icon. You can try one message without turning on automatic translation or chat sync. The extension interface supports English, Simplified Chinese, Traditional Chinese, Japanese, Spanish, Portuguese (Brazil), French, Indonesian, and Hindi. ■ Plans and requirements Free includes 20,000 translation characters and 50 AI actions per month. Eligible workspace Owners can start a 7-day Team trial for 3 seats, including the Owner, from Plans & usage in WAWin Console. Each account and workspace can try it once; when the trial ends, the workspace returns to Free and only the Owner retains access. Translation, AI replies, and workspace features require a WAWin account and access to a workspace. Chat by number and the reply status filter work without signing in to WAWin. Available features and AI usage depend on your plan, permissions, and service configuration. Broadcasts, scheduled messages, and chat sync require an eligible Pro or Team plan. Check AI-generated content for accuracy before using it. ■ How your data is handled Translation and AI features send the content needed for the operation to WAWin’s backend and configured AI service providers. Customer details and quick replies are stored in your workspace. Chat history is uploaded when chat sync is enabled, with a separate setting for attachments. Local tasks and cached data remain in your Chrome profile. Turning off chat sync does not stop the data processing needed for translation, AI replies, or other enabled features. Official website: https://wawin.ai/en/ Getting started: https://wawin.ai/en/help/get-started/ Plans: https://wawin.ai/en/pricing/ Help: https://wawin.ai/en/help/ Support: support@wawin.ai WAWin is an independent third-party product. It is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.