19 support issues
For additional help, check out the developer's support site.
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Laura
Aug 10, 2021
404 error
When I go to the web link provided for Version 3 on my Chromebook I receive this error:
404. That’s an error.
The requested URL was not found on this server. That’s all we know.
brandon h bell
Mar 23, 2019
Old version project file - loses paragraphs in new version
Hi,
I switched to the new version and noticed that I now just have huge blocks of text in each chapter, with the paragraphs lost. If I open the project in the old version I still have paragraphs. Any idea how to fix this?
Thanks,
Brandon
A Chrome Web Store user
Mar 6, 2019
Help
I am trying out wavemaker as scrivener is not compatible with my chromebook. However, I cannot get rid of the Patron window. Please advise
Ashley Shorba (Ase_Of_Spades)
Feb 9, 2019
Info / tutorial?
Hey! I love this writing app, however I feel like I would be able to use it more effectively if there was an information dump of things that are possible to do / tutorial of how to do the things, if there already is, if I can be shown it / told where it is? That would be amazing (just like this app)! Thank you!
A Chrome Web Store user
Jan 16, 2019
Setting
In the setting windows, the word has appear near top left corner.
I think it's an error or a button that miss!
Bye!
A Chrome Web Store user
Jan 1, 2019
Tab function and justification setting
Whenever I hit the tab button on my keyboard, the cursor doesn't indent.
Also, it would be great to be able to adjust the justification instead of it being flush with the margins.
brandon h bell
Jan 1, 2019
'importing' from word/gdoc
Hi,
I have 'imported' from gdoc by copying & pasting the file contents into each chapter. The word count is at 0. I can put a space anywhere in the file and the app registers the correct word count. I hit save, but when I switch back and forth between chapters they go back to 0 word count (the contents are there, just not registering.) I tried select all, copy, delete contents, then paste as text, but get the same results.
Appreciate any suggestions.
Thank you,
Brandon
Monique
Dec 30, 2018
my file is broken
i have been saving my writing as a text and word document, my word document wont open on google, and my text document doesnt save any of my writing its just an emtpy file.. now the files i have been saving have only been opening on this app, but now all i get when i try to open them is this file is broken and i have alot of writing that i cannot lose.
Christopher Davis
Dec 20, 2018
export to doc format not working
after saving to doc format on google drive, google docs gives me a message about the file being corrupted
A Chrome Web Store user
Dec 17, 2018
Is there a way to change formatting and use bold/italics?
Parts of my novel have internal dialogue and I usually use italics. Also the start of paragraphs I tab out. There are also excerpts that I place at the start and I usually format them to be toward the right side of the page. Just wanted to know if these functions would be coming.