WaPilot — CRM for WhatsApp Web

A complete CRM inside WhatsApp Web: contacts, leads, pipeline, follow-ups, quick replies and an AI copilot.

Turn WhatsApp Web into your sales desk. WaPilot adds a CRM panel right beside your chats, so every lead, deal, note and follow-up is in one place, and no customer is forgotten. Built for small businesses, sales teams, agencies and anyone who sells on WhatsApp. ★ CUSTOMER PANEL BESIDE EVERY CHAT • See the deal, notes, tasks, labels and history of the person you're talking to • Add a lead in one click, straight from the chat • Custom fields, tags and labels the way you work ★ SALES PIPELINE • Drag deals through your own stages • Deal values, priorities, close dates and revenue forecast • Contacts kept organised, searchable and free of duplicates ★ FOLLOW-UPS THAT DON'T SLIP • Reminders and tasks with alerts • Scheduled messages and follow-up sequences that stop when the customer replies • "Awaiting reply" view of chats you haven't answered ★ AI COPILOT • Reply drafts based on your own business information and product catalogue • Chat summaries, lead details pulled from the conversation, and translation • Use the included AI or connect your own ChatGPT, Claude or Gemini key ★ QUICK REPLIES & CATALOGUE • Type / in the chat to insert a saved reply, filled in with the customer's name, product and price • Product catalogue with prices, ready to share ★ QUOTES, INVOICES & PAYMENTS • GST quotes, orders and invoices created from the chat • Payment links, recurring invoices and polite payment reminders ★ TEAMS • Assign chats, see who is handling what, and set roles with exactly what each person can see and do • Dashboards, reports, team targets and a daily summary ★ MORE TOOLS • Export contacts to CSV, Excel or vCard by label, country, stage or date • Automation rules, segments and click-to-WhatsApp links with lead source tracking • Review requests, referral links and a booking page • Sync with Google Sheets, HubSpot, Zoho and more, plus webhooks and an API ★ PRIVATE AND IN YOUR CONTROL • Privacy blur hides chats on screen with one shortcut (Alt+Shift+B) • Nothing is ever sent without you: WaPilot suggests and fills in, you press send • Your CRM data is stored securely on your WaPilot account and never sold HOW TO START 1. Install WaPilot and open web.whatsapp.com 2. Sign in, or start a free trial from the panel 3. Open any chat: the CRM panel appears on the right Keyboard shortcuts: Alt+Shift+C shows or hides the panel, Alt+Shift+K searches your CRM. Plans, pricing and help: https://wapilot.cloud Support: https://wapilot.cloud/contact Privacy policy: https://wapilot.cloud/privacy WaPilot is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. WhatsApp is a trademark of WhatsApp LLC.