Overview
Cloud phone system integration with top business applications. Done better.
A cutting-edge phone system integrations platform that seamlessly connects to the key business productivity tools you depend on while helping you better manage your communications data. The Vonage® Integration Suite, powered by gUnify, platform reimagines the way business communications are initiated and captured for better productivity, reporting, and business intelligence.This integration can be extended to seamlessly bring together both voice and data into your key sales, customer service and business productivity applications, including Salesforce and Bullhorn. Features Include: - Improved Contact Management: Easily manage contacts and call history. . - Enhanced Call Control and Noting Features: Place calls on hold, transfer calls, send to voicemail and add call notes in real time. - Customizable integration tools: Click-to-dial for easier calls and Web Launcher to quickly connect to your favorite business application. - Improved Call Metrics and Reporting capabilities: Richly designed graphical interface to review call volume data, call history and overall usage. - Robust in-app help and support capabilities: Quick access to context sensitive help content and award-winning technical support. - Better Integration experience: single easy to use interface for your key business applications.
2.2 out of 516 ratings
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Ivan BelostenkoJun 26, 2024
With this integration it takes me 4 clicks and 2 keystrokes to dial a number from my browser. How is this a click-to-dial?
Admin TrainerJun 21, 2024
the Integration works well! Looking forward to enhancements that will bring admin controls within the Vonage Apps and not just in the browser plug-in.
Mark ElmesApr 22, 2024
Used to be good but it now logs out several times a day, requiring log in each morning and throughout the day for every one of our agents. We're now looking to move on from Vonage to another provider because of this. Their support is rubbish and they don't seem to care that the extension is broken.
Details
- Version2024.425.1146.1
- UpdatedMay 23, 2024
- Offered byVonage Integration Suite
- Size1.44MiB
- LanguagesEnglish
- DeveloperVonage
23 Main St Holmdel, NJ 07733 USEmail
vgis@vonage.com - TraderThis developer has identified itself as a trader per the definition from the European Union.
Privacy
Vonage® Integration Suite has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Vonage® Integration Suite handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site