Vonage® Integration Suite
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Overview

Cloud phone system integration with top business applications. Done better.

A cutting-edge phone system integrations platform that seamlessly connects to the key business productivity tools you depend on while helping you better manage your communications data. The Vonage® Integration Suite, powered by gUnify, platform reimagines the way business communications are initiated and captured for better productivity, reporting, and business intelligence.This integration can be extended to seamlessly bring together both voice and data into your key sales, customer service and business productivity applications, including Salesforce and Bullhorn. Features Include: - Improved Contact Management: Easily manage contacts and call history. . - Enhanced Call Control and Noting Features: Place calls on hold, transfer calls, send to voicemail and add call notes in real time. - Customizable integration tools: Click-to-dial for easier calls and Web Launcher to quickly connect to your favorite business application. - Improved Call Metrics and Reporting capabilities: Richly designed graphical interface to review call volume data, call history and overall usage. - Robust in-app help and support capabilities: Quick access to context sensitive help content and award-winning technical support. - Better Integration experience: single easy to use interface for your key business applications.

2.1 out of 514 ratings

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Review's profile picture

Mark ElmesApr 22, 2024

Used to be good but it now logs out several times a day, requiring log in each morning and throughout the day for every one of our agents. We're now looking to move on from Vonage to another provider because of this. Their support is rubbish and they don't seem to care that the extension is broken.

Review's profile picture

Jeff BackusFeb 9, 2024

This extension was awesome but no longer works. Does anyone have any advice? I click it now and nothing happens.

2 out of 2 found this helpful
Review's profile picture

Mustafa AydinovJul 24, 2023

It works fine, but it keeps logging out every 5-10 minutes its getting really annoying

4 out of 4 found this helpful

Details

  • Version
    2024.311.1315.1
  • Updated
    March 14, 2024
  • Offered by
    Vonage Integration Suite
  • Size
    1.44MiB
  • Languages
    English
  • Developer
    Vonage
    23 Main St Holmdel, NJ 07733 US
    Email
    vgis@vonage.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Vonage® Integration Suite has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Vonage® Integration Suite handles the following:

Personally identifiable information
Authentication information
Personal communications
Location
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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