Item logo image for Voicenter Contact Center Chrome application

Voicenter Contact Center Chrome application

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Overview

Improve your call center performance and productivity while smoothing user experience and business process.

Voicenter's Contact center Chrome extension features Click2Call, Pop-up notifications, Call history, Agent status Toolbar, statistics dashboard and more. Providing your call center friendly & advanced out-of-the-box solution with flexible CTI tools to integrate to any CRM or business application. An Active account with Voicenter required. 🆕 Latest Release Highlights: ✨ Complete UI Redesign Modern, intuitive interface for enhanced user experience Streamlined navigation and improved accessibility 🎯 Key Features: Built-in call recording playback Advanced agent performance analytics dashboard Enterprise-grade SSO integration (Google, Azure & OKTA) Multi-language support for global teams Automated settings provisioning Enhanced security protocols 💪 Technical Improvements: Optimized performance for latest Chrome versions Improved stability and response times Robust error handling and system logging Streamlined authentication process 🔒 Enterprise-Ready: Advanced security features Automated user provisioning Centralized administration controls Perfect for call centers, sales teams, and customer service operations looking for a professional-grade communication solution directly in Chrome. Experience the next generation of browser-based communication with Voicenter's enhanced Chrome extension. Note: This extension requires a Voicenter account. Contact our sales team for enterprise solutions.

5 out of 53 ratings

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Details

  • Version
    2.0.2
  • Updated
    January 23, 2025
  • Offered by
    Voicenter LTD
  • Size
    3.74MiB
  • Languages
    English
  • Developer
    Nitzan Gutman
    Ir Shemesh 25 1 Tel Aviv 6908643 IL
    Email
    Publish@voicenter.co.il
    Phone
    +972 52-223-8758
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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