Support: VMware Horizon HTML5 Redirection Extension

10 support issues

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David Sanchez

Apr 21, 2022

Articulate Storyline Courses with mp4 files will not run

When users try to launch an Articulate Storyline 360 Course that has an mp4 file, the course will not open. It appears to try to be front loading all of the mp4 files and it hangs up buffering and never plays the course.

If the user views the same content via "incognito" or in "inprivate" mode the issue goes away. We suspect that is because the extension doesn't work in those modes. Any idea how to get Articulate Storyline 360 files to play with no issues?

Alyssa Walker

Aug 20, 2021

Extension won't work

I have added the extention to use the Horizon Client and it will not work and won't add to my apps

Amber Bennett

Mar 30, 2020

Failed to connect to the connection server

Why do I get the error message "failed to connect to the connection server" and how do I fix it?

j

Sep 25, 2019

CAC card usage.

Hello,
Does this or any of your software support the usage of a CAC card reader on the chromebook platform?
Thank you,

יובל עדי

May 15, 2019

אופק

אופק

A Chrome Web Store user

Mar 8, 2019

VMware Horizon HTML5 Redirection Extension - Breaks Video playback

Per Google Support - Please make this fully Chrome OS Optimized

After disabling this extension, Video playback works on websites (Plex.tv & Home.Nest.Com)

Sunay Hayrulah

Jan 25, 2018

Extension not enabled

Hello after installation of extension it stays grayed out not green as this overview page. Also is there any way to check when its working enabled and when its not?

Sunay Hayrulah

Jan 25, 2018

Extension not enabled

Hello after installation of extension it stays grayed out not green as this overview page. Also is there any way to check when its working enabled and when its not?

Mari

Oct 19, 2017

not in apps list

Hi,
this shows as added, but is not listed in my apps list....

Артем Хохряков

Sep 22, 2017

How it works?

Good afternoon! Where can I read by setting up an agent

Google apps