VETNexx

VETNexx live call queue for clinic reception

VETNexx is a live call queue sidebar for veterinary clinic reception staff. It sits over your practice management software and shows incoming AI-handled calls in real time — callbacks, appointment requests and enquiries — so your team can act instantly without switching tabs. Features: - Live call queue with priority sorting (emergencies pinned to top) - One-click copy of client name, phone, address and AI summary - Pre-drafted SMS ready to send for each call type - Appointment rescheduling with date and time picker - Mark as Done to update records instantly - Secure login — only authorised clinic staff can access Built for veterinary clinics using the VETNexx AI reception platform in New Zealand and Australia.