Overview
Send better on-brand responses with your own AI key and no per-message fees. Avoid CSAT dips from auto AI replies.
Vellix Assist for Gorgias is an AI-powered writing assistant that helps support agents turn rough drafts into clearer, more on-brand customer replies directly inside Gorgias. Agents stay in control, review every change, and send from the normal Gorgias workflow. Key benefits: • Improve reply quality without auto-sending AI responses • Work directly inside Gorgias tickets • Review clear before-and-after edits before accepting changes • Bring your own OpenAI API key with no per-message Vellix markup • Choose between fast and high-quality OpenAI models • Keep support language aligned with your brand voice and policies • Track usage and quality signals across the team Vellix is built for support teams that want faster, better replies without rebuilding their helpdesk workflow or handing control to fully automated AI.
Details
- Version0.7.4-fix-gorgias-draft-sync
- UpdatedMay 14, 2026
- Size105KiB
- LanguagesEnglish
- DeveloperCertitud LabsWebsite
2590 Welton Street Ste. 200 PMB 9318 Denver, CO 80205 USEmail
hello@vellixapp.comPhone
+1 407-619-7768 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
Privacy
Vellix Assist for Gorgias has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Vellix Assist for Gorgias handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site
