Overview
Send better on-brand responses with your own AI key and no per-message fees. Avoid CSAT dips from auto AI replies.
Vellix Assist for Gorgias is an AI-powered writing assistant that helps customer support agents create better, on-brand responses faster. Skip CSAT dips from auto-generated replies while maintaining complete control over your messaging. Key Features: • Real-time AI spell checking and grammar suggestions • Clear diff view showing exactly what changed • One-click composer replacement in Gorgias • Bring your own OpenAI or Anthropic API key (no per-message fees) • Built-in metrics and usage tracking • Automatic PII redaction for security • Professional, enterprise-grade interface Perfect for support teams who want to improve response quality without sacrificing speed or brand voice. Agents stay in control while getting intelligent writing assistance.
Details
- Version0.6.1-setup-prompt-styling
- UpdatedDecember 2, 2025
- Size60.75KiB
- LanguagesEnglish
- DeveloperCertitud LabsWebsite
2590 Welton Street Ste. 200 PMB 9318 Denver, CO 80205 USEmail
hello@vellixapp.comPhone
+1 407-619-7768 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
Privacy
Vellix Assist for Gorgias has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Vellix Assist for Gorgias handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site
