Overview
Required to use the self-service features on your desktop computer with the application USU Chatbot and USU Knowledge First
Your users expect rapid, reliable support for their IT problems and questions. Skip the phone calls and empower them with IT Self-service for faster resolutions. Enable your users to easily order services, report errors, and get their IT questions answered. Reduce your IT service desks' workload and deflect more tickets by automating your IT Self-Service. Create robust services and combine IT Self-Service with USU IT Service Management and other ITSM or help desk tools. Self-healing helps you to: Automatically display known workarounds from the knowledge base, navigate users to the solution using active documents and decision trees and automatically collect client data to diagnose problems.
Details
- Version1.0.5
- UpdatedDecember 13, 2022
- Offered byUSU GmbH
- Size53.98KiB
- LanguagesEnglish
- DeveloperUSU GmbH
Spitalhof Möglingen 71696 DEEmail
KM-Feedback@usu.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site
