UserTesting Browser Recorder
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UserTesting Browser Recorder

www.usertesting.com
2.1(

385 ratings

)
Item media 1 screenshot

Overview

The UserTesting Browser Recorder is an extension that records your screen and audio when you are providing feedback on websites or…

The UserTesting Browser Recorder is an extension that records your screen and audio when you are providing feedback on websites or other digital experiences for usability or research studies. With this extension, you will be able to: - View tasks (actions you are being asked to undertake, typically online) - Answer questions, either aloud or by typing out your responses

2.1 out of 5385 ratings

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Joanna WangJun 10, 2024

You do not get paid whenever there's a tech issue on their end - had two tests not paid on June 5th, I completed and uploaded the tests, only to find no records in my dashboard. I reached out via contact form and received an automatic message saying you're not getting paid if the test doesn't show up on your dashboard, period. I have to reply to the automatic email to follow up. Instead of acknowledging the tech outage on their end that caused this major issue to the participants, the suppo... Show more

5 out of 5 found this helpful
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Amandalee JonesJun 9, 2024

Same issue as others, have updated the extension, yet still have two tests not paid, so an hour of my life wasted. Hesitant to even do test now, as I don't want to waste my time.

5 out of 5 found this helpful
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Linzi xJun 8, 2024

Did 2 tests which uploaded but didn't track, was given a very unhelpful response from usertesting about this being my fault - despite having updated the extension! Very unhappy!!

6 out of 6 found this helpful

Details

  • Version
    0.3.351
  • Updated
    June 5, 2024
  • Size
    4.05MiB
  • Languages
    7 languages
  • Developer
    Website
    Email
    support@usertesting.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

UserTesting Browser Recorder has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

UserTesting Browser Recorder handles the following:

User activity

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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