Reviews: Usersnap - Capture visual feedback & bugs
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Usersnap - Capture visual feedback & bugs

usersnap.com
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4.7(

35 ratings

)

4.7 out of 5

35 ratings

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Luka KankarasApr 6, 2020

It definitely made our life easier. Wish I knew about the Usersnap earlier.

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Mel BNov 1, 2019

The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.

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Klaus-M. SchremserJun 27, 2018

Awesome tool to connect our developers with our testing users ...

1 person found this review to be helpful
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NikolaFeb 13, 2018

You need to create an account to use any of the features.

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ClickPapa OfficialJun 1, 2016

The gap between a sales team and the developers could be very huge when it comes to technical understanding. With usersnap we were able to process tickets way much faster (with pivotal integrations) because the sales team were able to point out the exact problem they have, so the developers didn't had to reject the tickets as much as before. It's really helps the productivity for both team, since submitting ticket's visually pointing out to a problem way more faster and descriptive than typin... Show more

1 person found this review to be helpful
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DeveloperJul 12, 2017

Thanks so much for your comment! So great to see that Usersnap comes in handy for your sales & development team! Best, Sophia

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Bernhard RieglerJun 1, 2016

A modern approach to user testing. Easy to setup and use.

2 out of 2 found this helpful
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Lou GalloJun 1, 2016

I found Usersnap 2 years ago and I have to say this is the reason our customers rave about support. Being able to give users the tools to send visual feedback, annotations and system info give us as a service the best first response we can. Integration, customization and their support are amazing. Must have for any cloud app!!

2 out of 2 found this helpful
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DeveloperJul 26, 2017

Thanks so much for your comment, Lou! It's so great to have you on board! Best, Sophia

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Francisco BlancoJun 1, 2016

Usersnap is very flexible and practical to coordinate teamwork!

1 person found this review to be helpful
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DeveloperJul 12, 2017

Thanks so much for your comment, Francisco!

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Shane BarnesJun 1, 2016

Quite frankly I don't know how we made it without Usersnap for so long; for years it seemed there was no way out of the utter tedium we experienced in gathering client feedback through screenshots, notes, emails, etc. Now we have once central place where all of our feedback resides, we're able to keep everyone in the loop and tick off items one by one as they're completed. The time we've gained as a result has exponentially paid our monthly Company subscription several times over and then som... Show more

1 out of 2 found this helpful
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DeveloperJul 26, 2017

We really enjoyed your comment, Shane! It's great to see that Usersnap helps you to centralize all your incoming feedback! Best, Sophia

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Junaid AkhtarJun 1, 2016

This app is actually really easy to use , work at a web development company and we use Usersnap extensively to QA all of our projects ,Great Work 5 Stars .

1 person found this review to be helpful
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DeveloperJul 12, 2017

Thanks so much for your feedback! Please keep us updated on your experience! Best, Sophia

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