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Usersnap - Capture visual feedback & bugs

usersnap.com
Featured
4.7(

34 ratings

)
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Overview

Capture your screen, collect user feedback, and track bugs reports on any website, prototype, or application.

Send feedback and report bugs on any website with screenshots and annotations directly in the browser. Usersnap (https://usersnap.com/) makes it easier for digital product teams to do user acceptance tests (UAT) and communicate design and development feedback. Microsoft, Canva and other software companies streamline QA and user feedback workflows with Usersnap. Usersnap can integrate with 50+ third-party solutions, such as… Jira Slack Zapier Wordpress Intercom Top 5 Features 1. In-Browser Screenshots: you’ll get a screenshot of what your users experience. Quickly uncover browser-specific issues. 2. No-Code Installation: with the browser extension, there’s no need to install any additional code on your site/app. 3. Collaborate & Communicate: assign and track each item in Usersnap with your team. Add labels, attachments and comments to work better together. 4. Console Log Errors: client-side javascript errors are captured with the screenshot. Minimize your time troubleshooting. 5. Metadata Analyzed: Usersnap automatically includes the environment data to the tickets. URL, browser info, screen size, time, and location are some examples. Plans Capture your first 20 feedback items for free. No credit card needed.

4.7 out of 534 ratings

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Luka KankarasApr 6, 2020

It definitely made our life easier. Wish I knew about the Usersnap earlier.

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Mel BNov 1, 2019

The one functionality this tool is missing, specially needed by agencies who have multiple people from various departments reviewing staging websites, is to be able to see what colleagues feedback is. It's important cross-functional teams are aligned and comments are not duplicated before they are sent to devs.

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Klaus-M. SchremserJun 27, 2018

Awesome tool to connect our developers with our testing users ...

1 person found this review to be helpful

Details

  • Version
    3.0.2
  • Updated
    June 26, 2024
  • Size
    1.16MiB
  • Languages
    English
  • Developer
    Usersnap GmbH
    Energiestraße 1 Linz 4020 AT
    Website
    Email
    development@usersnap.com
    Phone
    +43 660 1409608
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.
  • D-U-N-S
    300385854

Privacy

Usersnap - Capture visual feedback & bugs has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Usersnap - Capture visual feedback & bugs handles the following:

Location
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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