Userback: Visual Feedback & Bug Reporting
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Userback: Visual Feedback & Bug Reporting

www.userback.io
4.8(

40 ratings

)
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Overview

Userback is a visual feedback & bug reporting tool for websites

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash. Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before. Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more. ✨ KEY BENEFITS + Rich context requires 33% less interactions required to resolve feedback + Reduce bug report management time by 42% + Speed time to resolution 10X versus email and spreadsheets + Centralized feedback reduces monthly management across all feedback by over 20% + Create a frictionless feedback submission process for internal testers and clients ✨ WHAT CUSTOMERS SAY "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder "Elegant, simple, and great value for money" - JP, Product Manager "love it, use it every day" - Daniel, Web Developer ✨ FEATURES + Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area. + Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser. + Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more. + Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools. + Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more. + Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website. Userback’s user feedback platform supports over 20,000 software teams in 105 countries speed the time from feedback to impactful improvements. Start free for 14 days at www.userback.io

4.8 out of 540 ratings

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Maricarmen Martínez (Maricarmen)Dec 11, 2023

Very happy with this tool

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Niko JuliusMay 22, 2022

Great tool! Simple!

1 person found this review to be helpful
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PhilipMar 29, 2022

Awesome extension which addresses the need to gather user feedback immediately and cleanly.

Details

  • Version
    5.0.19
  • Updated
    May 2, 2024
  • Size
    7.34MiB
  • Languages
    English
  • Developer
    Userback
    9 Aspire St Rochedale, QLD 4123 AU
    Website
    Email
    contact@userback.io
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

Userback: Visual Feedback & Bug Reporting has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Userback: Visual Feedback & Bug Reporting handles the following:

Personally identifiable information
Personal communications

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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