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User Monitoring for webapp e.g.SalesForce.com

5.0(

6 ratings

)
ExtensionWorkflow & Planning40 users
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Overview

Inject Germain UX monitoring to enable Real User Monitoring for Web Application (e.g. Salesforce.com, eCommerce, Website, etc).

Custom Alerts, Insights and Automation platform to improve User Experience in Real-time, 24x7. Benefits per Team: - Biz Ops : Improve Process Performance, Identify Inefficiencies or Loss of Productivity - Marketing Ops: Analyze Campaign, Page, Social Media performance - User Support: Help User with their functional and technical issues, etc - UX: Analyze User Behavior, understand where and why they drop off. - DevOps: Manage Technology, Monitoring and Automation in real-time, 24x7 - Dev: Optimize Application Code (front and backend) Features (with this extension): - Real User Experience Monitoring & Insights (Session Recording & Replay, Real User Feedback, Process Mining, Technology Insights) Features (with other Germain components) - Deeper Insights - Auto Resolution - Alerting - Issue Detection Before Impact - etc NOTES: - This Chrome Extension only needs to be used when the application you want to monitor does not allow javascript injection. However, if the application you want to monitor allows JS injection, please use Germain UX - RUM JS: https://docs.germainux.com/main/germain-ux-rum-js - This is an App runs in the background of the Chrome Browser, it does not have any UI. The UI is offered via Germain UX Workspace which is available on cloud or onpremise: https://docs.germainux.com/main/install-on-premise-or-cloud)

5 out of 56 ratings

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MERCY THE EXPERTAug 29, 2024

Beautiful tool! All its features are just perfect, Absolutely amazing.

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AdãoAug 29, 2024

Amazing extension, It does what it should as it should. Kudos to developers.

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Kubena ReneeAug 29, 2024

As an e-commerce manager, I've found this plugin to be an indispensable tool. The ability to track real user experience and gain insights through session recording and feedback has been a game changer. We've been able to identify bottlenecks in the checkout process and improve overall conversion rates.

Details

  • Version
    2024.1.0
  • Updated
    July 2, 2024
  • Offered by
    Germain UX
  • Size
    1.65MiB
  • Languages
    English (United States)
  • Developer
    Germain Software llc
    201 Spear Street SAN FRANCISCO, CA 94105 US
    Email
    info@germainux.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

User Monitoring for webapp e.g.SalesForce.com has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

User Monitoring for webapp e.g.SalesForce.com handles the following:

Web history
User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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