Overview
See the WooCommerce customer behind every Gmail email and WhatsApp chat, with their orders and ClickUp cases, in a side panel.
Upcase puts your WooCommerce customers, their orders and their ClickUp cases in Chrome's side panel, next to whatever you're working in. Built for shops that handle customer support in Gmail or WhatsApp Web and track it in ClickUp. IN GMAIL Open an email and Upcase shows who sent it: their account, order count and spend, the latest order with its tracking, and every open case. Open a ClickUp case that quotes the email, or attach the whole thread as a file. Link the conversation to an order so the next person sees it. IN WHATSAPP WEB Open a chat and Upcase finds the customer from their phone number, however it was typed on the order. Link the chat, quote its messages into a case, and reship an order without leaving WhatsApp. Group chats are left alone, and Upcase never sends anything. BESIDE YOUR ORDERS Next to WooCommerce's orders list, see every open case on an order with its status and assignee, and go straight to the order. On any order, see its customer and their other cases. ANYWHERE Look anyone up by email address or order number, or select one on any page and right-click "Look up in Upcase". WHAT YOU NEED • The Upcase plugin on your WooCommerce shop, with a Pro licence (getupcase.com). A 14-day free trial is available. • Your personal sidebar link from your WordPress profile (Users → Profile → Upcase sidebar). • Your shop's admin decides which sites the extension may follow (Gmail, WhatsApp Web). PRIVATE BY DESIGN Upcase talks only to your own shop. It reads the email or chat that's open, and only on the sites your shop allows and you switch on; it reads nothing on other sites. Nothing goes to us, and nothing is sold or shared. MORE THAN A SIDE PANEL The extension is part of Upcase Pro, which also brings the same panel into Missive, cases the shop opens by itself (refunds, failed payments, orders stuck on hold) and ClickUp statuses that act on orders. See everything it does, and start a 14-day free trial, at getupcase.com.
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Details
- Version1.0.0
- UpdatedOctober 2, 2026
- FeaturesOffers in-app purchases
- Size24.97KiB
- LanguagesEnglish (United Kingdom)
- DeveloperMR JAMES ROBERT MCCONNONWebsite
12 Elm Road Ground Floor Flat Plymouth PL4 7BA GBEmail
support@getupcase.comPhone
+44 7427 009109 - TraderThis developer has identified itself as a trader per the definition from the European Union and committed to only offer products or services that comply with EU laws.
Privacy
Upcase: WooCommerce customers and ClickUp cases has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Upcase: WooCommerce customers and ClickUp cases handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site