tuvis for WhatsApp and Salesforce - Chrome Web Store
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tuvis for WhatsApp and Salesforce

tuvis.com
4.9(

25 ratings

)
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Overview

A Salesforce AppExchange Partner, create leads, view contact details and copy chats into Salesforce.

tuvis™ for Personal or Business WhatsApp & Salesforce CRM. - - - An official Salesforce AppExchange partner - - - https://share.tuvis.com/apex Tuvis helps companies to improve engagement with their clients on Direct-to-Customer WhatsApp chats and significantly boosts customer-facing teams’ productivity. With Tuvis, sales teams can create leads/contacts, view known customer details in real-time and log their chats as activities, tasks and cases in Salesforce with just one click without ever leaving the WhatsApp Web screen. Tuvis works on the browser version of WhatsApp (the Web App) and enables Sales, Customer Service and Support teams to communicate with customers while automatically syncing the chats into Salesforce. To learn more we recommend you to watch this short demo video: https://youtu.be/PFRAJDMUkvE Key Features ------------- ✓✓ 20 seconds installation ✓✓ Automatic chat syncing ✓✓ Integrates effortlessly between WhatsApp & Salesforce ✓✓ 1-Click to WhatsApp Chat - to start a new chat simply click the Tuvis Chat Now button showing up when hovering phone numbers in Salesforce. ✓✓ Supports Salesforce's Standard and Lightning versions ✓✓ Supports WhatsApp Classic and Business (web app) ✓✓ Fields customization ✓✓ Support Salesforce custom domain or sandbox implementation ✓✓ Add new people to mobile contacts list ✓✓ Dynamic message templates ✓✓ Send WhatsApp chat via emails ✓✓ Fields customization Additional Features: ------------------------ ✓ View known lead/contact data in real-time ✓ Review related activities, tasks, cases and opportunities (opportunity bar will show for contacts) ✓ Log chats and media files as an activity/task/case ✓ Auto Sync chats and media files ✓ Upload chat files as attachments ✓ Send an email ✓ Set a meeting with Google Calendar or MS Outlook-(Coming Soon) ✓ Navigate with Google Maps ✓ Create new leads or contacts ✓ Schedule a meeting ✓ Add new people to the mobile contacts list ✓ Search on LinkedIn ✓ Search on Facebook ✓ Search on Google ✓ Chat on Messenger ✓ Schedule and launch instant Google Meet, Zoom or Microsoft Teams video calls ✓ Group your conversations on WhatsApp using filters Marketplace: Tuvis partners with top brands to enrich agents experience and efficiency ------------------------ Tuvis <> Zoom Tuvis <> Microsoft Teams Tuvis <> Google Meet Tuvis doesn't do: ------------------------ ✗ Any type of bulk/automated messaging ✗ Auto-responses or any type of automated engagement (i.e chatbot) ✗ WhatsApp calls using desktop ✗ Messaging through a single (company) number We're completely following WhatsApp's terms of use (see: https://www.WhatsApp.com/legal/)! Fees ----- Contact us for other multi-user subscription options Permissions & Privacy ---------------------- Once you install the Extension we request the following permissions: • "storage" - Allows us to store, retrieve, and track changes to user data. We use it to store your settings and user info. • "activeTab" - Allows us temporary access to the currently active tab when the user invokes the extension. We use this to operate almost everything Tuvis enables you to do. We only use this permission on specific and relevant websites. • For the authentication and validation process we are capturing and storing your Salesforce user information (no password or API keys), WhatsApp user ID and phone number. • You will be asked to connect with your Salesforce user • You will be asked to provide your Salesforce username (no passwords!) for login validation • WE DO NOT STORE ANY OF YOUR LEADS/PROSPECTS/CONTACTS/CUSTOMERS DATA See our Privacy Policy (https://tuvis.com/privacy-policy/) and terms of use (https://tuvis.com/terms-conditions/) For any questions/concerns, please don't hesitate to contact us at support@tuvis.com or book a demo at https://tuvis.com/demo/ Our happy customers say: https://www.capterra.es/software/1020156/whatslly ------------------------------- The most updated feedback! LEGAL ------ Tuvis is an independent solution developed by Tuvis Solutions Ltd, an official Salesforce AppExchange partner and has no relationship to WhatsApp™ or Meta™. tuvis is not related in any shape or form with TÜV

4.9 out of 525 ratings

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Bruno ZilberbergJun 9, 2021

Very self-explanatory product. I was up and running in seconds and everything is very clear and easy to use.

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Shiraz AliMar 24, 2021

Whatslly has helped me save a lot of time, which was consumed by putting in all the details of my chat with the clients one by one. Whatslly has made it so easy for me to login my conversations and updates about the deals.

1 person found this review to be helpful
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Daniel Felipe OrtizMar 10, 2021

Excellent tool for a quick link with SFDC. Some thing I'm excited for is the roll out is for us to be able to change stages within Whatsapp and have it reflected on SFDC!

1 person found this review to be helpful
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Yanir CalisarDeveloperMar 10, 2021

Thanks Daniel for your feedback :) We're happy that Whatslly makes you such excited and we glad having you as our customer!

Details

  • Version
    6.75.0
  • Updated
    July 9, 2024
  • Features
    Offers in-app purchases
  • Size
    10.04MiB
  • Languages
    3 languages
  • Developer
    Tuvis Solutions LTD
    HaArba'a St 18 Tel Aviv-Yafo 6473918 IL
    Website
    Email
    support@tuvis.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

tuvis for WhatsApp and Salesforce has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

tuvis for WhatsApp and Salesforce handles the following:

Personally identifiable information
Personal communications
Location
User activity

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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