Ticket360

360-degree view of Jira tickets: status and assignee history, and configurable fields within your browser.

A Chrome extension that transforms Jira ticket management with a unified 360° view. Stop switching tabs and losing ticket context - get everything in one intelligent dashboard. Team members lose countless hours switching between interfaces, reconstructing ticket histories, and manually compiling status reports. Ticket360 eliminates these pain points with an intelligent, unified dashboard that delivers complete ticket transparency in seconds. Version 1.3.0 Dynamic Field History: 1. Introduced comprehensive history tracking for all user-configured fields in the "Overview" tab. 2. Click on any field in the "Overview" tab to view its detailed history, including "From" and "To" values, "Changed By," "Changed On," and "Duration" in that state. 3. Initial field values (from ticket creation) are now included in the history. 4. Enhanced user experience: Entire field rows in the "Overview" tab are now clickable to access history, with visual hover effects and "Click to view history" hints. Guided Tour Feature: 1. Implemented an interactive, step-by-step guided tour to introduce new users to the extension's key features. 2. The tour automatically starts on first installation or after an update. 3. Users can manually initiate the tour at any time via a new "Start Tour" button in the header. 4. Dynamic tour steps: Only relevant tour steps are displayed based on the availability and visibility of elements on the screen, ensuring a contextual and smooth experience. Enhanced Comment Copy Option: 1. Improved the comment copying functionality to include more context. 2. Copied comments now feature a header with the ticket key, summary, type, and status. 3. The commenter's name and the comment's age (relative time) are now included in the copied content. 4. A direct link to the specific comment within Jira is now part of the copied HTML, allowing users to navigate directly to the comment.