Ticket Colours for Freshdesk

Colour Freshdesk ticket rows and tag pills by tag, so the tickets that matter stand out at a glance.

Spot the tickets that matter at a glance. Ticket Colours gives your Freshdesk tags their own colours, so the ticket list shows priorities, owners and ticket types as colour. HOW IT WORKS • Pick a colour for any tag, such as Urgent, VIP, Billing or a teammate's name. • Choose to colour just the tag, or the whole ticket row. • If a ticket has several row-coloured tags, the row shows a blend of their colours. • Changes apply instantly. No page reload needed. EASY TO SET UP • Works on any *.freshdesk.com helpdesk straight away. • Add tags from the toolbar popup in seconds, or manage them all on the settings page. • A live preview shows how your tickets will look before you open Freshdesk. • Tag names aren't case-sensitive. • Light and dark mode. BUILT FOR TEAMS • Team colour file: link a JSON file your team hosts, and everyone gets the same colours. Updates reach everyone within a few minutes, with no new extension release needed. • Export and import your colours to back them up or share them. • Custom helpdesk domains are supported. Add yours in settings. PRIVATE BY DESIGN • Your settings sync through your own browser profile. • No accounts, no tracking, no analytics. • Nothing is sent anywhere. The only network request is fetching a team colour file, and only if you link one. • Access to other sites is requested one site at a time, only when you add a custom domain or team file. Ticket Colours is an independent extension and is not affiliated with or endorsed by Freshworks Inc. Freshdesk is a trademark of Freshworks Inc.