14 support issues
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Cristina Arellano Chiroque
Sep 27, 2023
Cancel Subscription
I am not using Thyself anymore, and have not been using it for the past few months. I want to cancel the monthly payments for premium access.
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Divya P
Nov 7, 2022
Constant pop-ups
I've been using this extension for a while and since last week, the prompt keeps appearing (even though I selected an emotion). I tried removing the extension, but every time I open Chrome, the prompt appears. I tried disabling the extension and that doesn't help either.
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Julian Banks
May 4, 2022
Accidentally didn't allow permissions, now app is unusable
Hi! I was really excited to use this app, but unfortunately I misclicked immediately after installing it, when I was redirected. I had one of those permissions pop ups come and my computer lagged just a little bit because of something else I was doing in the background and I hit "deny" before I could even see what I was being asked permission about.
Now I know a couple of ways to enable permissions for specific sites but it seems trickier for extensions, and I haven't had much luck with google. I don't even know really where to look to begin, especially not even knowing what permission I denied in the first place or what Website it'd be under since there seems to be nothing for thyself (assuming I could even reenable it from there, anyway)
A friend suggested maybe clearing cookies but before I log myself out of a million sites I just thought I'd ask here if there's anything I could do about this that'd be a bit more convenient. If that's the only solution, I'd be delighted to do it since this app seems great, but I also didn't want to go through with it and still have issues in case that doesn't work, since my friend wasn't sure that'd fix the issue.
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Claire
Mar 5, 2022
Charged for Premium Use - without access to Premium features
Hi! I really liked the app but I went to subscribe to premium and paid through my google account, and I realized that I don't have access to the premium features (and never did!) I've been charged for a couple months now. What steps can you take to resolve this?
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Belén M. (Bel)
Feb 15, 2022
New tab
hey! everytime i open a new tab, the same thing shows up, how can i fix this?
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Emilie Truskowski
Jan 27, 2022
New tabs
Maybe instead do notifications instead of opening it with every tab because as an a student i have gotten in trouble many times by having it open when i need to search.
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Silly goose
Dec 13, 2021
Opening when new tab is opened
ik u guys are working on this and i dont want to sound like a broken record but theres this bug when when i open a tab it changes the tab to thyself and i really do not want to delete this
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Amit sawant
Nov 16, 2021
annoynig bug report
It is really annoying to see it everytime i open new tab, i really don't want to accidentaly share my mood info while screen sharing
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As ado
Oct 13, 2021
I want it to stop showing up on every new tab I open.
I only want it to show up when I click on it, not every single time I open Chrome or a new tab. How do I get it to stop doing that?
And what does the option "Would you like to see your personal homepage when you open a new browser tab?" mean? I select the 2nd option hoping to resolve my issue but nothing happens. It still opens up on Thyself.
Frankly, it ruins my workflow in a way as I rely on where Chrome normally starts up when I open a new tab.
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nxia jxhnxon
Mar 25, 2021
Tabs
How can I stop it from replacing my tabs every time?
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