TeleVoIPs

Click-to-call, screen pop, SMS quick-send, and multi-CRM call logging for TeleVoIPs Engage customers.

TeleVoIPs for Chrome puts your TeleVoIPs business phone in your browser. Call, text and see who is calling without leaving the page you are working on. Requires a TeleVoIPs Engage account. Sign in with your TeleVoIPs username and password. CLICK ANY NUMBER TO CALL • Phone numbers on the web pages you use become click-to-call links. • Point at a number to call it, text it or copy it, and see whether it matches a contact in your CRM. • Right-click any selected number to call, text or look it up, even in an email or a PDF. • Calls ring on your desk phone or web phone, so you talk the way you already do. KNOW WHO IS CALLING • Incoming calls open a screen pop in the side panel with the caller's name, company and matching CRM records. • See the caller's open tickets, look up a ticket or start a new one before you answer. • Decline a call or reply with a text message in one click. CONTROL YOUR CALLS • Hold, resume, transfer and park calls from the side panel. • Find a colleague by name or extension and see whether they are available before you transfer. • Take notes during the call and log them to your CRM when you hang up. TEXT FROM YOUR BUSINESS NUMBER • Read and reply to SMS conversations on your company phone numbers. • Switch between your business lines and filter by unread or flagged conversations. • Each conversation shows the contact's company and CRM status. EVERY CALL, MATCHED TO YOUR CRM • Recent calls show who called, when, and for how long, and flag the calls you missed. • Calls are matched to records in your CRM, with a link straight to the record. • Search your company directory to find and call a colleague. • Match Now shows the TeleVoIPs call and text history of the contact you are viewing in a supported CRM, including HubSpot, Salesforce, Pipedrive, Clio and ServiceTitan. PRIVACY AND CONTROL • Turn click-to-call off at any time, for every site or just the ones you choose. • A phone number is looked up in your CRM only when you point at it or click to call. • Reading contact details from a CRM page is a separate opt-in, and it never runs on banking, healthcare, personal email or sign-in pages. • Your organization's admin decides whether CRM matching is available. • Your data is used only to provide these features. It is never sold. Privacy policy: https://televoips.com/privacy-policy/ Support: support@televoips.com