Support: Take Webpage Screenshots Entirely - FireShot
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Take Webpage Screenshots Entirely - FireShot

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906 support issues

For additional help, check out the developer's support site.

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Dr. Georgene Collins

May 8, 2024

Malware Link

Norton detected a malware link with the PDF.

Chris Donalds

May 6, 2024

Malware found in extension

I've been using your extension for years, but the latest update (May 6th) includes some malware which shows that McAfee reports that my computer has malware. I don't have McAfee installed so I know it's a hoax.

Breno Araújo

May 6, 2024

full screen capture

When I choose to capture the entire screen it works fine. But when I make a second attempt, it only captures the visible part, the rest of the screen that is not visible turns white. I can only use the function again if I reinstall the program, after which it only captures correctly on the first attempt

七福神

Mar 2, 2024

スクリーンショットができない

急にショットができなくなった、何故?

Manuel Zavala

Feb 29, 2024

Invoice

How can I get an Invoice for my purchase?

Linda Peroff

Feb 20, 2024

did it download?

I just paid for PRO but something happened before downloading. How do I get back to that spot?

macerrin han

Jan 17, 2024

Regarding the protection of personal information

Will the captured images be saved locally and stored in your company?

macerrin han

Jan 17, 2024

Regarding the protection of personal information

google App Store says developers won't collect or use data. Is this actually being observed?

japicopain

Jan 2, 2024

Mark by page size

Capturing a web page that is too long how to divide page by page

japicopain

Jan 2, 2024

Séparer par page

Comment marquer la page capturé par page pour pouvoir couper des pages dans la capture

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