TagPulse

Auto-tags SIM tickets based on CP Central class stage for RW team.

Auto-tags SIM tickets with CP Central class stages — KW_Authoring, SR, Labelling, PPV, Deployed, Launched. Built for RISC teams. Detailed Description TagPulse v2.0 — Automated TT Stage Tracker for RISC Rule Writing Teams TagPulse automatically detects the current stage of a class in CP Central and tags the corresponding SIM ticket — eliminating manual tag updates and ensuring real-time visibility into ticket progress. 🔹 HOW IT WORKS • When an associate opens a TT (t.corp.amazon.com), TagPulse reads the ticket details • Verifies the ticket is assigned to the current user and status is Work In Progress • Fetches the class stage from CP Central using the rule name on the ticket • Automatically adds the correct stage tag to the ticket 🔹 TAGS APPLIED • KW_Authoring — Keyword authoring stage • SR — Scrub and audit stage • Labelling — Model training / labelling stage • PPV — Positive Predictive Value validation stage • Deployed — Class deployed to production • Launched — Class launched and live 🔹 KEY FEATURES • Real-time detection — Tags update as you work through stages • DOM watcher — Detects when you assign a ticket or change status to WIP • Periodic re-check — Automatically re-checks every 3 hours for stage changes • Wake-up detection — Re-checks when you return to a tab after laptop sleep or long absence • Background monitoring — Continues checking watched tickets even when the TT tab is closed • Auto-reload — Page refreshes automatically after tagging so you see the update instantly • Auto-cleanup — Clears stored data when a ticket is Resolved or Closed 🔹 WHO IS THIS FOR RISC Rule Writing associates who work on Auto-ML E2E class creation tickets and need to track progress through the CP Central workflow stages. 🔹 PERMISSIONS USED • t.corp.amazon.com — To read ticket details and add tags • cp-central.catalog.amazon.dev — To fetch class stage information • sim-ticketing-graphql-fleet.corp.amazon.com — To add tags via GraphQL API • Storage — To remember tag history and watched tickets • Alarms — For periodic background checks 🔹 VERSION HISTORY v2.0 — Full production release with background monitoring, periodic checks, wake-up detection, and dual-status API support. Built with ❤️ by the RISC Rule Writing team, Bengaluru.