1,024 support issues
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Alex Yuan (AySz88)
Jun 26, 2024
Windows too far offscreen (eg. on detached monitors) can't be reopened due to bad bounds
When I try to reopen a window that had been on a monitor that is no longer connected, I get these two errors:
(in the callback) "Error handling response: TypeError: Cannot read properties of undefined (reading 'tabs')
at creationDone (chrome-extension://eggkanocgddhmamlbiijnphhppkpkmkl/tree/js/treemodel.js:513:67)"
(followed by this in the console) "Unchecked runtime.lastError: Invalid value for bounds. Bounds must be at least 50% within visible screen space."
(I anticipate similar issues can be encountered with resolution changes, etc.)
I'm running Chrome 126.0. and Tabs Outliner 1.4.141.
I'd suggest catching the error and retrying with unspecified (default) window size and location.
Jingquan Li
Jun 15, 2024
cannot copy the folder
My chrome is upgraded recently. after that, cannot copy paste folder.
NotebookTheCat
May 19, 2024
Tabs Outliner forgot all saved sessions
I could not open Tabs Outliner's window, saw I should uninstall it, made a backup of the Extensions folder, removed Tabs Outliner, and pasted the Extensions folder back, only to see all sessions were gone. I was attempting to recover a crashed session. I would like to get all recent data back if possible.
Does anyone know if I am SOL?
Rohit Jain
Apr 22, 2024
Lost all my Tabs Outliner history
My Google id is rohit.jain.austin@gmail.com. I have been using Tabs Outliner for a very very long time. I think I had paid for a license for it. Up until now it had been working fine. Suddenly there was a problem with Chrome today and when I looked at Tabs Outliner, all my history was gone. I saw a recommendation to remove and reinstall Tabs Outliner. But that did not bring anything back. That is a lot of history that I cannot possibly loose. What is my recourse at this point?
Mario
Apr 13, 2024
Restore all windows in Current Session?
Hello. I am having difficulty figuring out how to restore the Current Session. I seem to only be able to open each window in the session manually in order to restore my workspace. I want to be able to restore all windows in the Current Session with a single click. Is this in the paid version?
Many thanks
Владислав Винклер
Mar 19, 2024
Can't reactivate licence after windows reinstall
I wrote you an email several days ago from edemer75@hotmail.com, but got no responce. Please, contact me
Sérgio River
Dec 9, 2023
Open notebook's files
I am used to open .jpgs, .pdfs, and many other documents. Tabs Outliner used to save and open then normally. Now you click many times in it and nothing happens.
Open, for example, an C:\New folder\test.jpg. Click in the green X then try to click on it. Nothing happens, used to just open normally like anyother site.
Oleg
Nov 15, 2023
Paid license problem, need help!
I have paid license and it was working fine for years. Now something happened and it's asking me to purchase. I'm contacting support email and getting now response. Someone please contact me to fix the problem.
Oleg
Nov 15, 2023
Paid license problem, help!
I have paid license and it was working fine for years. Now something happened and it's asking me to purchase. I'm contacting support email and getting now response. Someone please contact me to fix the problem.
Erwin Panen
Nov 3, 2023
support
Hi there,
I really like to use Tabs Outliner a lot. Working mostly on macOS but also some windows, I frequently use different machines and multiple browsers.
Tabs Outliner works well on Chrome (which I prefer not to use) and also on Microsoft Edge.
I have already purchased two licenses - not complaining here.
I would very much like to be able to use Tabs Outliner in Brave browser.
Unfortunately the Google Sign in request does not seem to work (anymore).
It throws following error:
Sign in with Google
Access blocked: Authorisation error
my email: panini@fastmail.fm
Missing required parameter: scope
Learn more about this error => points to using OAuth 2.0 to Access Google
https://developers.google.com/identity/protocols/oauth2
error details:
Error 400: invalid_request
clicking on error details points me to my Google Account
I do hope I will get some reply and that help is possible.
If necessary I am prepared to pay for a solution.
Thanks for helping out!
Erwin Panen