SwiftReply AI

Draft safe, policy-compliant replies to buyer messages on Amazon, Etsy and eBay in seconds, with AI risk analysis & translation.

SwiftReply AI helps Amazon, Etsy, and eBay sellers answer buyer messages faster, follow each marketplace's communication rules, and reduce account-health risks. HOW IT WORKS 1. Highlight any buyer message or review on Amazon, Etsy, or eBay. 2. Open the SwiftReply AI side panel and click "Generate Smart Reply". 3. Review the draft, check the private strategy note, and copy the reply with one click. BUILT WITH YOUR STORE'S SAFETY IN MIND - Refund-safe by default: unless you say so in your notes, the AI does not promise refunds, replacements or specific amounts. - Risk analysis: every reply comes with a private strategy note and a risk level, flagging things like A-to-z/ODR risk, feedback extortion or policy traps. - Platform rules built in: replies follow the rules and tone of each marketplace (for example, a strictly formal register on Amazon). WHAT YOU GET - Ready-to-send buyer replies in the customer's language. - A translation of every reply, so you always know what you are sending. - A private strategy breakdown that the buyer never sees. - Works in your language: write to buyers in their language, and read the private strategy note and risk analysis in yours, including English, Chinese, Russian, German, Spanish, French, Portuguese, Vietnamese or Turkish. - Store notes: tell the AI about your return or refund policy for each message. - Local history: your last 10 replies are kept in your browser. PRIVACY FIRST - The extension reads only the text you explicitly highlight, and only when you click Generate. - We do not store buyer messages or replies on our servers, and they are not used to train AI models. The text is processed by our AI provider (OpenAI) only to write the reply. - No advertising or third-party analytics trackers. PLANS The free plan includes 10 replies every month. Paid plans (Starter, Pro, Max) are available for growing stores. Cancel anytime. DISCLAIMER SwiftReply AI is an independent product and is not affiliated with, endorsed by, or sponsored by Amazon, Etsy, or eBay. AI-generated replies can be wrong: always review them before sending. Terms: https://swift-reply.com/terms Privacy: https://swift-reply.com/privacy Support: support@swift-reply.com