Item logo image for SwiftCX: Agent Performance Management

SwiftCX: Agent Performance Management

swiftcx.com
5.0(

3 ratings

)
ExtensionWorkflow & Planning286 users
Item media 2 (screenshot) for SwiftCX: Agent Performance Management
Item media 1 (screenshot) for SwiftCX: Agent Performance Management
Item media 2 (screenshot) for SwiftCX: Agent Performance Management
Item media 1 (screenshot) for SwiftCX: Agent Performance Management
Item media 1 (screenshot) for SwiftCX: Agent Performance Management
Item media 2 (screenshot) for SwiftCX: Agent Performance Management

Overview

SwiftCX makes it easy to run your contact center by leveraging no-code automation to bring key operational insights where you are.

This is an extension for SwiftCX customers to allow their agents to view their performance metrics within the chrome browser quickly, capture insights and assist them with their work

5 out of 53 ratings

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Details

  • Version
    1.7.12.0
  • Updated
    May 9, 2025
  • Size
    197KiB
  • Languages
    English
  • Developer
    SwiftCX
    388 Exchange Blvd unit 1282 Hutto, TX 78634-5554 US
    Website
    Email
    prem@swiftcx.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

SwiftCX: Agent Performance Management has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

SwiftCX: Agent Performance Management handles the following:

Web history
User activity

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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